Rahmah Mohamed

Enthusiastic and customer focused professional with experience in retail sales, hospitality and front-of-house operations. Skilled in delivering exceptional customer service, managing guest and customer enquiries, handling cash transactions, coordinating reservations, stock control, and supporting daily business operations. Proven ability to work effectively in fast paced environments while maintaining professionalism, attention to detail and a positive customer experience.

Reliable, adaptable and committed to contributing to team success and business growth.

Sales advisor / Junior manager - Who You Wearing Clothing boutique

(2022-05 - 2023-08)

• Assisted customers with product selection and purchases.
• Delivered excellent customer service and resolved customer enquiries.
• Managed daily store operations and supervised staff.
• Processed cash and card transactions accurately.
• Received and recorded stock deliveries.
• Maintained stock levels and merchandising displays.
• Assisted with inventory management and stock control.
• Prepared reports and completed administrative tasks.
• Handled customer complaints professionally.
• Maintained a clean, organized and welcoming store environment.

Hostess - Gucci

(2023-12 - 2024-01)

(Seasonal Contract)

• Welcomed clients and provided a luxury customer experience.
• Managed appointments and guest enquiries.
• Assisted with customer requests and special requirements.
• Maintained professional communication with guests.
• Supported team members during busy trading periods.
• Ensured guests received exceptional service throughout their visit.

Hostess - Copa Restaurant, Pepperclub Hotel

(2025-07 - 2025-12)

(Seasonal Contract)

• Managed front-of-house guest services and seating arrangements.
• Coordinated reservations and guest bookings.
• Welcomed and assisted guests in a professional manner.
• Ensured a positive dining experience for customers.
• Assisted in resolving guest concerns and complaints.
• Communicated effectively with kitchen and service teams.
• Maintained high standards of cleanliness and presentation.
• Upsold on restaurant offers and specials.

Matric certificate - San souci girls high school (2021)