Ramashia Netshi

Organised and dependable professional with 6+ years of combined experience in administrative support, customer service, stock control, and automotive workshop operations. Final-year Diploma student in Public Affairs (Local Government) with National School of Government certification in financial management, human resources, and public-sector ethics. Holds a valid Code 10 driver's licence.

Detail-oriented and quick to learn, seeking to contribute strong administrative, technical, and customer service skills to a government, retail, office, or technical support role.

Volunteer Car Mechanic & Administrative Assistant at Vukwe Suspension and Diagnostics Center (2021-06 – 2026-01)

• Performed wheel alignments, wheel balancing, and suspension component replacements
• Diagnosed and resolved mechanical faults through methodical problem-solving and attention to detail
• Captured and maintained accurate job cards and invoices for 3+ vehicles daily, ensuring records were correctly filed and easily retrievable
• Liaised directly with customers by telephone and in person to explain required services, provide status updates, and confirm completed work
• Tracked stock levels and coordinated parts and consumable orders to prevent delays on jobs
• Prioritised and scheduled multiple jobs simultaneously, managing time to meet customer turnaround expectations

Part-Time Shop Assistant at Funnies Trading (2019-01 – 2020-11)

• Processed cash and card transactions accurately at the till point
• Monitored stock levels, restocked shelves, and maintained up-to-date store records
• Resolved customer queries and complaints in a calm, professional manner
• Supported general administrative and housekeeping duties as required by management

Diploma in Public Affairs (Local Government) – Tshwane University of Technology

National Senior Certificate in Matric – Vhafamadi Secondary School (2020)