Randy Nsibande

Self-motivated and customer-focused professional with experience in retail merchandising, cashiering, team supervision, administration, reception, sales and billing. Skilled in customer service, product presentation, maintaining store standards, identifying and removing damaged or expired stock, processing transactions, and resolving customer enquiries. Communicates professionally and works well in busy customer-facing environments.

Cashier and Supervisor - Boxer Superstore – Midway Crossing

(2024-10 - 2025-05)

• Processed cashier transactions and supported front-of-store operations.
• Supervised cashiers and assisted customers with enquiries.
• Handled Money Market queries and helped resolve Instant Money-related issues.
• Merchandised products and helped keep displays and the sales floor neat and presentable.
• Sorted stock and identified, removed, and separated damaged goods and expired products in line with store procedures.

Billing and Customer Service Advisor - Konecta

(2024-02 - 2024-09)

• Responded to customer service and billing enquiries.
• Explained account charges and advised customers about their bills.
• Assisted customers with setting up payment plans.

Administrator and Receptionist - Sne Physiotherapy

(2022-01 - 2023-08)

• Answered telephone calls and booked patient appointments.
• Prepared patient files and treatment beds.
• Billed patient accounts and typed reports and other office documents.

Sales Agent - CCI

(2017-03 - 2018-12)

• Sold broadband and television services.
• Assisted customers with technical issues and service enquiries.

Part-Time Administrator - Ubuhle Bentsha Development Center

(2016-01 - 2018-12)

• Filed documents and followed up on upcoming projects and events.
• Created posters and leaflets and completed other office paperwork as required.

National Certificate: N6 - Travel and Tourism - Coastal KZN TVET College, Swinton Campus (2021)

Grade 12 (Matric) - Hillgrove Secondary School (2014)