Reabetswe Meloa

Minutes taking and recording of meetings Support Chairperson and the board by anticipating and resolving all logistics/administrative matters Ensuring readiness of board meeting presentations

Executive Assistant - Peaker Trust

(2021-01 - 2025-01)

• Minutes taking and recording of meetings
• Support Chairperson and the board by anticipating and resolving all logistics/administrative matters
• Ensuring readiness of board meeting presentations
• Attend to incoming calls and Front Office
• Liaising with the IT service provider to log IT issues and resolution thereof
• Preparation of the Trust travel
• Preparation of the office supplies, stationary, office groceries
• Support on HR matters-monitoring holiday, leave schedule and reporting any conflicts
• Tracking of courier documents
• Maintain Office Procurement in full compliance with the company's policies
• Compile Expenses claims and reconciliations thereof
• Compile travel claims and reconciliations thereof
• Monitor Petty cash
• Record Office Budget
• Tracking of office amenities by compiling a tracker
• Coordinate and organize project site visits and workshops to beneficiary trust
• Support the project manager to capture new projects into the database/funding register
• Preparations for marketing materials for the Trust: Business cards, email signature design, brandings, office and guest gift

Assistant PA/Office Manager - Avon and Dedisa Peaking Power

(2019-01 - 2021-01)

• Manage incoming calls, screen calls and direct them to an appropriate receiver
• Maintaining and managing multiple meeting rooms
• Provides support to management and staff
• Ad hoc duties-performs any other admin duties (ordering stationery, office supplies, transport services for visitors, arranging maintenance services
• Ensuring all income and outgoing documents/courier parcels are logged, stamped and maintained up to date and monitor that responses are made if required
• Facilitate/organization of internal meetings, video or conference calls
• Ensure compliance with companies' policies, procurement and guidelines

Reception - Attacq management Services

(2017-01 - 2019-01)

• Manage incoming calls, screen calls and direct them to an appropriate receiver
• Managing meeting room availability and bookings
• Handling transcription, printing, photocopy and faxing
• Coordinating internal corporate social events
• Managing budget for social events
• Managing office inventory such as stationery and equipment's
• Overseeing office services such as cleaners
• Assisting digital department with the IT register
• Recording and maintaining office expenses

Front Office Receptionist - SunSqaure MonteCasino

(2011-01 - 2017-01)

• Receive guests coming to the Hotel
• Attend to guest queries politely and friendly
• Administer reservations. Cancellations and no-shows in line with company policy, also provide directions to Hotel
• Help guests check in, provide them with keys to their rooms, show them where rooms are located
• Ensure the guests needs are met-arrange for supplies when requested
• Ensure their valuables are stored in safe upon request
• Keep up to date with current promotions and hotel pricing, to provide to guests on request, while maximizing bedroom sales opportunities
• Liaise on regular security checks with relevant role players, report any security issues
• Perform bookkeeping/cashiering duties maintain a record of cash collected, deposit in safe for banking process
• Maintain the guest register, ensure every visitor fills the register
• Keep track and maintain data of regular guests for promotion purposes
• Answer incoming calls on multi-line switchboard whilst ensuring drop-in guests are not kept waiting for too long by the reception desk
• Fixing appointments of guests, faxing and maintaining the decorum in the lobby

Hospitality Operations - Mafikeng Hotel School (2008-01 - 2010-01)