Refilwe May

Intelligence and Investigations Analyst with over 5 years' experience in the mining and financial sectors. Skilled in intelligence analysis, fraud investigations, risk management, and data-driven security operations. Adept at producing actionable insights, supporting investigations, and strengthening organisational security frameworks.

Analyst: Intelligence & Investigations - Okavango Diamond Company

(2024-08)

Produce intelligence reports, conduct investigations, analyse security data, and support risk mitigation strategies while ensuring compliance with governance standards.

• Delivered intelligence reports within 48–72-hour SLAs with over 90% accuracy
• Achieved 70–75% case resolution rate
• Contributed to reduction in security incidents and losses
• Maintained >95% data integrity and full compliance
• Improved stakeholder response time and satisfaction (>85%)

Risk Officer - Lucara Botswana

(2018-02 - 2024-05)

Managed access control, surveillance systems, incident reporting, and compliance with risk control standards. Supported investigations and system implementations.

Fraud & Investigations Officer (Intern) - Botswana Savings Bank

Investigated fraud and financial crimes, liaised with law enforcement, and produced investigation reports.

BA - Criminal Justice - University of Botswana

Post Graduate Certificate - Enterprise Risk Management - Botswana Accountancy College