Refilwe May
Intelligence and Investigations Analyst
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About
Intelligence and Investigations Analyst with over 5 years' experience in the mining and financial sectors. Skilled in intelligence analysis, fraud investigations, risk management, and data-driven security operations. Adept at producing actionable insights, supporting investigations, and strengthening organisational security frameworks.
Experience
Analyst: Intelligence & Investigations - Okavango Diamond Company
(2024-08)
Produce intelligence reports, conduct investigations, analyse security data, and support risk mitigation strategies while ensuring compliance with governance standards.
- Delivered intelligence reports within 48–72-hour SLAs with over 90% accuracy
- Achieved 70–75% case resolution rate
- Contributed to reduction in security incidents and losses
- Maintained >95% data integrity and full compliance
- Improved stakeholder response time and satisfaction (>85%)
Risk Officer - Lucara Botswana
(2018-02 - 2024-05)
Managed access control, surveillance systems, incident reporting, and compliance with risk control standards. Supported investigations and system implementations.
Fraud & Investigations Officer (Intern) - Botswana Savings Bank
Investigated fraud and financial crimes, liaised with law enforcement, and produced investigation reports.
Education
BA - Criminal Justice - University of Botswana
Post Graduate Certificate - Enterprise Risk Management - Botswana Accountancy College
