Refilwe Mosia

Motivated and hardworking Business Management N4 Graduate with experience in customer service and parcel handling. Strong communication, problem-solving, and teamwork skills. Reliable, eager to learn, and committed to providing excellent customer service. Seeking an opportunity to contribute to an organization while gaining valuable experience in the retail and business sector.

Parcel Counter Assistant - Mzantsi Pick n Pay

(2023-11 - 2024-07)

• Assisted customers with parcel collection and storage.
• Handled customer queries and resolved issues politely.
• Maintained a clean and organised parcel area.
• Worked well under pressure during busy hours.
• Ensured accurate recording of parcels to prevent loss.
• Supported the team with general store duties when needed.

Higher certificate - Koali high school (2022)

Business management N4 - Business Management - Maluti Tvet College (Lere la Tshepe) (2025)