Renate Adriaan
Subject Matter Expert
Talent
Umhlanga, eThekwini Metropolitan MunicipalityMember since April 2, 2023
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About
Assist Holiday- Flights, Hotel, Transfers &/or Car Parking Insurance etc
Assist with Costings & Calculations
Handle Manager's calls
Handle Escalated queries or errors from agent
Liaison with Client regarding the Product, Processes and Procedures
Support with Product Knowledge
Support with Processes and Procedure changes
Training
Identify gaps or training or skill development areas
Be available for Clients and Agent requirements
Experience
Sales & Marketing Customer Support Specialist
