Subject Matter Expert
Send a job offer directly to this candidate
Assist Holiday- Flights, Hotel, Transfers &/or Car Parking Insurance etc
Assist with Costings & Calculations
Handle Escalated queries or errors from agent
Liaison with Client regarding the Product, Processes and Procedures
Support with Processes and Procedure changes
Identify gaps or training or skill development areas
Be available for Clients and Agent requirements
Sales & Marketing Customer Support Specialist
