Renicia Dickson

I am flexible, reliable and possess excellent time management skills. I am an enthusiastic, self-motivated, responsible and extremely hardworking individual. I am a real team player, a fast learner and very principled worker. I work excellent under pressure, adaptable to any challenging situations.

Intern - In-service Training at Protea Hotel by Marriott Mossel Bay (2024-11 – Present)

Efficiently managed high call volumes, directing callers to appropriate departments for prompt assistance. Support company growth by welcoming new guests, providing essential information about services and guiding them through the check-in and check-out processes. Demonstrate excellent multitasking abilities by juggling numerous tasks concurrently, while remaining calm under pressure.

• Managed high call volumes efficiently
• Directed callers to appropriate departments
• Welcomed new guests and provided service information
• Guided guests through check-in and check-out processes
• Demonstrated multitasking abilities under pressure

Student In-service Training at Mossel Bay Municipality – Local Economic Development (2025-05 – 2025-11)

Handling incoming and outgoing calls and emails. Assisting and directing clients. Support and assisting staff members with their daily tasks.

• Handled incoming and outgoing calls and emails
• Assisted and directed clients
• Supported staff members with daily tasks

Student at Mossel Bay Municipality – Local Economic Development (2023-10 – 2024-10)

Assisting clients with business registrations on CIPC. Adding clients on the CSD business database and assisting clients with CIDB applications. Assisting in organizing events.

• Assisted clients with business registrations on CIPC
• Added clients to CSD business database
• Assisted clients with CIDB applications
• Assisted in organizing events

Waiter at Big Blu Restaurant (2025-12 – Present)

Taking orders, serving food and drinks, handling payments, providing customer service and ensuring the restaurant is clean. Handling incoming and outgoing calls for bookings.

• Took orders and served food and drinks
• Handled payments
• Provided customer service
• Ensured restaurant cleanliness
• Handled incoming and outgoing calls for bookings

Waiter at Takoda Spur (2020 – 2021)

Seasonal work as a waiter.

N4 - N6 in Tourism Management – South Cape TVET College (2022 – 2023)

Grade 12 in General Education – Indwe Secondary School (2021)