Reon Williams

Dynamic logistics professional with over 17 years of progressive experience at CourierIt, advancing from General Worker to Operations Manager.

Completed Supply Chain

Management certification at the University of Cape Town. Recognised for strong adaptability, strategic planning, and communication skills in high-pressure environments.

Operations Manager - CourierIt - Cape Town

(2022-01 - 2024-12)

• Directed daily operations across multiple teams, achieving a 15% improvement in service delivery efficiency
• Facilitated cross-functional communication, reducing interdepartmental delays by 20%
• Analyzed performance metrics to identify improvement areas, implementing changes that saved 10% in operational costs
• Developed and trained 12 team members, with 3 promoted to supervisory roles

Operations Supervisor - CourierIt - Cape Town

(2010-01 - 2021-12)

• Oversaw daily operations and supervised a team of 15–20 staff members
• Ensured 100% compliance with company policies and industry regulations
• Coordinated between 4 departments to streamline workflows, reducing processing time by 25%
• Led staff training initiatives, improving team productivity by 18%

General Worker - CourierIt - Cape Town

(2008-03 - 2009-12)

• Handled freight, check-in/out processes, and sorting for 500+ shipments daily
• Updated systems to maintain 99.9% tracking accuracy
• Liaised with 6 airline partners for cargo clearance and lodging

Senior Certificate - Heideveld Senior Secondary School (1999-01 - 2003-12)