Resel Van Wyhe

I am a target-driven and highly motivated professional who thrives on new challenges and consistently performs under pressure. With a strong sense of loyalty and a positive, can-do attitude, I approach every opportunity with enthusiasm and dedication. I pride myself on my ability to work collaboratively in a team environment, always willing to share ideas and contribute meaningfully to collective success.

Adaptability is one of my core strengths—throughout my career, I've worked across various companies and quickly learned to navigate diverse systems and processes. I take initiative in exploring new challenges and consistently deliver results, both as an individual contributor and a dependable team player. My professional journey has afforded me the opportunity to lead teams, and through this, I've gained valuable experience in people management.

I understand the importance of being impartial, empathetic, and strategic when managing individuals. Strong people skills, time management, and a deep commitment to meeting deadlines have been central to my leadership approach. I am always exploring strategies to improve performance and maximize results, particularly in resource-limited environments.

My punctuality, humility, and eagerness to learn continue to drive my growth and success in every role I take on.

Collections Coordinator - Etham College (Core Education)

(2025-10)

• Analyze stats.
• Data Capturing.
• Allocate Payments from the Bank Statement every Monday, Wednesday and Friday.
• Create and update a collections tracker (MANCO) report weekly.
• Check and ensure unallocated payments are correctly allocated due to incorrect references used by parents.
• Create and send out bulk emails according to age analysis.
• Ensuring Agent achieve targets.
• In-depth Administration.
• Following up on non-payment.
• Receiving of payments.
• Create and maintain debit order payments.
• Deal with Patents.
• Create and maintain spreadsheets according to outstanding fees, excursions, speed point payments.
• Outstanding School fees.
• Create Excursion projects.
• Allocate payments according to type of payment received.
• Work closely with Marketing and Academic departments.
• Keep track of Aftercare and transport learners (Ensure correct billing is amended monthly).
• Assist with queries which Parents have.
• Meetings with parents to make adequate arrangements.
• Create a weekly, forecast to see if we are achieving target.
• Track payments according what is received on the bank statement.

Collections Manager - Troika Credit Management

(2024-12 - 2025-09)

• Analyse stats
• Managing the collections floor
• Assist with Recruitment
• Ensuring Agent achieve targets
• In-depth Administration
• Following up on non-payment
• Deal with Clients
• Medical Debt
• School fees debt
• Hospital Debt
• Assist with queries
• Run other departments
• Create a weekly, monthly forecast to see if we are achieving target.

Marketing Co-ordinator - SEESA

(2024-02 - 2024-12)

Reason for Leaving: Explore new opportunities

• Calling potential clients
• Data Capturing
• Setting Consultations
• Screening Small to Medium businesses
• Dealing with queries
• Reaching targets
• Basic Administration
• Following up on Consults

Pre-Legal Debt Attorney - Shackleton Credit Management

(2019-02 - 2023-12)

• Calling Debtors
• Data Capturing
• Managing a Portfolio
• Building a Portfolio
• Dealing with queries
• Reaching targets
• Basic Administration
• Amending payments
• Following up on payments

Sales Agent - Liquid Capital

(2015-03 - 2018-07)

• Make sales telephonically
• Data capturing
• Warranty Booster
• Paint Tech
• Renew Tech
• Selling on behalf of AMH (Associated Motor Holdings)
• Specialise in Nedbank and Wesbank clients
• Target of 150-200 sales a month achieved on a monthly basis

Sales Agent - O'Keeffe and Swarts

(2014-10 - 2015-02)

• Make sales telephonically
• Data capturing
• Client base: First National Bank and Standard Bank clients
• Short term Insurance (accidental death policies)
• Assist in preparing monthly accounting schedules and reports in line with audit requirements

Debt Collector - Blake and Associates

(2012-08 - 2013-03)

• Collections for Truworths
• Tracing debtors

High School Diploma - General Education - Haythorne Senior Secondary School (2007)