Reyanco Johnson
Senior Banking Associate
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About
A results-driven banking professional with over 14 years of experience across multiple banking departments including Teller Services, Treasury, Foreign Exchange, Client Services, and Retail Sales. Demonstrated ability to deliver exceptional customer service while consistently meeting and exceeding sales targets. Experienced in managing complex banking transactions, supporting treasury operations, facilitating foreign exchange activities, and maintaining strict compliance with financial regulations.
Strong background in customer relationship management, operational efficiency, and digital banking engagement. Currently advancing professional development through an NQF Level 6 qualification in Banking to further strengthen strategic, analytical, and financial services expertise.
Experience
Senior Banking Associate - [Bank Name] - [Location]
(2009-01)
- Manage daily teller operations, processing customer deposits, withdrawals, and account transactions with high accuracy and strict adherence to banking procedures.
- Support treasury and branch cash management activities, assisting with branch liquidity control and operational cash flow management.
- Facilitate foreign exchange transactions for both retail and corporate clients while ensuring compliance with financial regulations and internal policies.
- Provide high‑quality customer service by identifying client needs and recommending suitable banking products and services.
- Actively contribute to branch sales performance through referrals and cross‑selling of banking products including savings accounts, personal loans, and investment services.
- Consistently meet and exceed individual and branch sales targets.
- Collaborate with team members to ensure smooth branch operations and maintain high standards of service delivery.
Education
NQF Level 6 in Banking - Banking - [Institution Name]
NQF Level 5 in Banking - Banking - Cornerstone Institution
Digital Literacy Certificate - Digital Literacy - University of Pretoria
Customer Engagement in Banking - Banking - The Da Vinci Institute
