Rhu Myambo

Good day

My name is Rhulani Myambo and in have 14 years in IT support and technology improvements I have full experience in office 363 azure SharePoint and also have experience in Oracle EBS HRMS SUPPORT

I have experience in IT support first line and second line fully knowledgeable in hardware software and networking

My last position at TCTA the last company i worked for ,I was IT systems administrator

I was promoted from fist line and second linesupport were

I also received an award for Growth which was one of our compan values

I work for TCTA for 14 with promotions

I am very motivated and creative and I am good resource My record will support my work ethic

And I'm looking for a new opportunity

Please note my experience below

IT Support Engineer Responsibilities:

• Installing and configuring client computer systems.
• Responding to client IT support requests.
• Meeting with clients to diagnose software, networking, or hardware issues.
• Providing technical support on-site or via remote-access systems.
• Offering solutions that meet the needs of the client.
• Repairing hardware malfunctions, software issues, and networking problems.
• Maintaining good client relations.
• Tracking and managing work records.
• Compiling job reports.

System Administrator responsibilities include:

• Installing and configuring software, hardware and networks
• Monitoring system performance and troubleshooting issues
• Ensuring security and efficiency of IT infrastructure

Responsibilities

• Install and configure software and hardware
• Manage network servers and technology tools
• Set up accounts and workstations
• Monitor performance and maintain systems according to requirements
• Troubleshoot issues and outages
• Ensure security through access controls, backups and firewalls
• Upgrade systems with new releases and models
• Develop expertise to train staff on new technologies
• Build an internal wiki with technical documentation, manuals and IT policies

IT SUPPORT ENGINEER

ORACLE EBS HRMS