Manager - MAKOROKOTO DEBT COLLECTORS CC
(2025-01)
- Oversee daily operations and manage staff performance.
- Handle client accounts and maintain strong relationships.
- Ensure compliance with debt collection regulations.
- Prepare reports and monitor collection targets.
- Negotiate payment arrangements and resolve disputes.
- Maintain accurate records and improve operational efficiency.
- Assist with budgeting, administration, and staff training.
E-hailing Driver Owner - SELF EMPLOYED
(2024-03)
- Operate transportation services ensuring timely pickups and drop-offs.
- Provide excellent customer service and maintain client satisfaction.
- Maintain vehicle safety, cleanliness, and roadworthiness.
- Optimize routes for efficiency and cost-effectiveness.
Bank Better Champion - CAPITEC
(2023-04 - 2024-03)
- Assisted customers with banking queries and digital services.
- Managed queues to improve branch efficiency.
- Supported ATM and self-service transactions.
- Educated customers about products and services.
- Enhanced daily client experience in branch operations.
Security Operations Manager - EAGLECLAW SECURITY SERVICES
(2019-01 - 2022-12)
- Managed security personnel and operations.
- Developed and enforced security procedures and protocols.
- Coordinated emergency responses and incident handling.
- Prepared reports and conducted risk assessments.
- Oversaw staffing, training, and budgeting.
Control Room Operator - MAFOKO SECURITY PATROLS
(2014-01 - 2019-01)
- Monitored CCTV surveillance systems.
- Reported incidents to authorities and management.
- Assisted law enforcement with evidence preparation.
- Maintained control room systems and operational readiness.
