Operations Lead at DHL / Heineken (2024-09 – Present)
Current role as Operations Lead
Inventory Controller at Heineken Beverage – Epping (2023-01 – 2024-08)
Managed inventory control operations for beverage warehouse
- Completed physical inventory counts each month
- Completed daily cycle counts to maintain accuracy of records
- Recorded information, shortages, and discrepancies to keep records current and accurate
- Unloaded shipments, reviewed merchandise, and tracked paperwork
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances
- Verified incoming products and checked delivery totals to keep system records current and accurate. Audited and corrected discrepancies in inventory numbers
- Used equipment like forklifts and pallet jacks to move inventory
- Developed and implemented system to track and monitor incoming, outgoing and on-hand inventory. Managed inventory control for high-volume warehouses with accurate, timely stock replenishment
- Built strong vendor relationships for timely goods and materials deliveries
- Completed logs and reports detailing production data such as volume, materials used and quality assurance results, helping management make accurate operational decisions
- Completed stock inventories to identify and address issues negatively impacting controls. Developed and implemented inventory management strategies for improved stock flow
- Coordinated driver dispatch to accomplish daily delivery requirements
- Developed and maintained knowledgeable and productive team of employees
- Reduced worker accidents by implementing improved safety standards and monitoring procedures. Reviewed and negotiated contracts with carriers to optimize shipping costs
- Integrated warehouse operations with existing and new business processes
- Divided and categorized cargo received and redirected shipments in response to customer requests. Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time. Prospected for leads to build pipeline and convert to sales opportunities
- Collaborated with manufacturing and supply chain management
- Oversaw warehouse staff and maintained efficiency in fast-paced environment
- Promoted brand at industry events and through ongoing networking efforts
- Directed activities of staff performing repairs and maintenance to equipment, vehicles, and facilities. Reviewed established business practices and improved processes to reduce expenses
- Negotiated contracts with outside providers and rates for facility leases to minimize costs to company. Organized records of vehicles, schedules and completed orders
- Led improvement initiatives to advance operational efficiencies and increase revenue
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding. Conducted research to address shipping errors and packaging mistakes
- Tracked production and quality control systems to proactively identify deficiencies. Created and enforced detailed organization processes to increase quality and service standards
Nightshift Warehouse Supervisor at Peninsula Beverages, Hermanus Warehouse (2021-01 – 2022-07)
Supervised nightshift warehouse operations and load planning
- Manage loads planning in conjunction with Demand Planners
- Performed planning, checking and dispatch loads. Liasing with customers and relevant internal departments to ensure customer satisfaction
- Minimise and control breakages/ waste management (Target 1%)
- Management of information and reporting on weekly basis
- Daily housekeeping was performed in accordance with safety culture and procedural requirements
- Supervise Team – coordinated weekly meetings to ensure clear communication and execution of tasks. Supervise the team when sorting of CFB's (Crates filled with bottles) and empty crates
Storeman at Coca Cola Beverages South Africa CCBSA/ Appletiser SA (2006-02 – 2020-12)
Storage and stock control operations with material management responsibilities
- Storage and Stock control issuing, receiving, and returning of material
- Dispatching of material
- Filling and document maintenance
- Dimensions (financial and non-financial)
- Problem Solving and Teamwork (downtime problem-solving in excess of 10 minutes)
- Framework and Boundaries: work in accordance with company policies and procedures
- Plan, coordinate and perform activities on JD Edwards & SAP system
- Relationship building with internal and external service providers
Materials Controller/ Dry Foreman Store Team Leader at Coca Cola Beverages South Africa CCBSA/ Appletiser SA (2016-01 – 2016-12)
Standing position managing materials and dry goods operations
- Liaise with external service provider regarding bulk material
- Plan and coordinate processes, reporting to the relevant departmental managers
- Conduct weekly, monthly and annual stock takes for reporting and auditing purposes (reporting variances in excess of R10 000)
- Performed checks of Bill of Material
- Ensure that objectives are achieved with efficient execution of tasks
DPR Controller at Coca Cola Beverages South Africa CCBSA/ Appletiser SA (2016-01 – 2016-12)
Standing position managing daily production reporting
- Capture and compile daily report on production in accordance to planning
- Flag variance and do corrections. Communicate with relevant departments and ensure compliance
- Manage the reporting and admin processes. Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting
- Received and processed stock into inventory management system
- Participated in continuous improvement by generating suggestions, engaging in problemsolving activities to support teamwork
- Collaborated with team members to achieve target results
