Ripfumelo Faith

Customer-focused and hardworking individual with hands-on experience in retail customer service, cash handling, and sales operations. Highly skilled in operating till systems, resolving customer queries professionally, and managing bus ticket sales. Eager to leverage strong communication skills and a positive attitude in a Call Centre or General Assistant role. Dedicated, reliable, and available for shift work, including weekends and public holidays.

Cashier / Customer Service Assistant - Shoprite

(2021-01 - 2024-12)

• Processed customer payments accurately and efficiently, maintaining speed and high customer satisfaction standards.
• Handled customer queries and complaints professionally with a positive, helpful attitude.
• Operated till/POS systems proficiently and accurately under high-pressure retail environments.
• Managed sales and processing of bus tickets.
• Demonstrated strong teamwork, conflict resolution, and interpersonal communication skills.

Sales Assistant (General) Skills Programme - NQF Level 3 - MSC Business College (in partnership with Shoprite & Checkers) (2021-02-24 - 2021-04-13)

Computer Skills Training Certificate - Rearabilwe Community Development Project (2017-01-01 - 2017-12-31)

National Senior Certificate (Matric) - English, Xitsonga, Mathematical Literacy, Life Orientation, Geography, History - Umalusi – Republic of South Africa (2016-01-01 - 2019-12-31)