Rohan Ramsunker
Bookings Controller
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About
My goal is to bring structure, warmth, and excellence to everything I do from coordinating seamless operations to creating dishes that make people feel cared for. By combining my talents in organization, cooking, and data processing with my passion for personal growth and refined living, I aim to build a life of respect, stability, and purpose. I am a young male, located in Durban, South Africa, who is eager to embark on a long and rewarding career with an employer who values my skills, strengths, aptitude and ambition.
I am a dedicated and adaptable individual with strong organizational skills, attention to detail, and a proactive approach to problem-solving. I excel in administrative support and customer service, consistently delivering reliable outcomes. My aspiration is to further develop my expertise in remote operations and in-office environments, contributing to dynamic teams where I can grow while supporting business success.
Driven by a commitment to excellence and continuous growth, I bring a blend of practical skills, steady focus, and genuine passion to every task I undertake. Whether managing daily responsibilities or creating environments where others feel supported and valued, I approach challenges with determination and resilience. I am dedicated to building a career that reflects both my personal values and professional ambitions, delivering reliable results while embodying integrity and quiet strength.
Experience
Bookings Controller - KZN Logistics & Stevedores
(2024-02 - 2025-03)
- Facilitated seamless sailing operations by overseeing scheduling of employees for night and day shifts
- Administered the processing of employee hours and timesheets, distributing them accordingly to relevant departments
- Ensured efficient fuel orders by fulfilling requests from employees
- Ensured that employees were transported to the port with relevant PPE and documents
- Managed incoming calls and addressed inquiries related to employee bookings and timesheets
Operations/Freight Coordinator - Gijima Deliveries
- Log into Freight Management Systems (FMS) daily to monitor and manage shipments
- Review shipment schedules and update system records with changes
- Capture and maintain accurate waybill information, including 3rd-party entries on Net Courier
- Verify and match waybills against shipment details, resolving discrepancies promptly
- Provide daily shipment updates to customers and address inquiries efficiently
- Record all customer communications in the system to ensure accurate tracking
- Managed customers rates, quotations profit margins
- Liaised with sub-contractors to resolve rate & delivery issues
- Obtained & uploaded proof of delivery documentation
- Received freight into the depot and assisted walk in customer with pricing
- Supported daily operation through administration & freight coordination tasks
Education
Certificate of Completion - Introduction to Processing - Sage 50c Pastel Partner (2025)
Bachelors Pass - Grove End Secondary School (2020)