Roseline Sibanda

To lead the housekeeping department in delivering the highest standards of cleanliness, guest satisfaction, and cost-effective operations while ensuring staff development, safety compliance, and efficient use of resources.

Head of Housekeeping - Atrium hotel

(2024-01)

• Supervise, train, and schedule all housekeeping staff: room attendants, public area cleaners, laundry staff.
• Do performance reviews, handle discipline, and motivate the team.
• Conduct daily briefings and allocate duties.

Housekeeping supervisor - The Capital Hotel - On the park

(2017-01 - 2024-12)

• Trained and supervised housekeeping team of 60 staff members
• Ensured compliance with health, safety, and hygiene standards
• Handled guest complaints and requests professionally
• Reported maintenance issues to reduce room downtime

Room Attendant - The Capital Hotel

(2013-01 - 2017-12)

Responsible for cleaning and preparing guest rooms to the highest standards of cleanliness and comfort, ensuring guest satisfaction while maintaining safety and efficiency.

Ordinary level - Pumula High School (2008-12)