Rowan

Experienced and service-oriented hospitality professional with a strong background in coffee shop operations and catering services. Seeking a dynamic role where I can apply my skills in customer service, teamwork, and adaptability to support smooth and efficient service delivery. Committed to creating positive customer experiences and contributing to team success

Barista - Rand Coffe Capital (Starbucks Melrose)

(2025-01)

• Make coffee drinks such as espresso, latte, cappuccino.
• Follow Starbucks recipes and quality standards
• Operate equipment like espresso machines, grinders, and blenders
• Customize drinks based on customer preferences E.g Milk Choice
• Clean counters, machines, and preparation areas
• Wash utensils and equipment
• Restock cups, syrups, milk, and other supplies
• Follow food safety and hygiene standards

Barista - University of Johannesburg JHB Culinary & Pastry School - JHB

(2024-01 - 2025-12)

• Prepares and serves hot and cold beverages efficiently
• Operates coffee machines
• Maintain the cleanliness of the work area
• Provide excellent customer service to students, staff, and visitors
• Handle cash and card transactions accurately
• Assist with inventory checks and stock replenishment
• Work collaboratively in a fast-paced team environment
• Maintain hygiene and safety standards in food handling

Barman & Barista - Royal Park Hotel

1 Year

• Mixing and Serving Drinks
• Handle cash transactions accurately.
• Knowledge of Drinks
• Maintaining Cleanliness
• Handling Difficult Situations

Waiter & Barista - Maxwell Staffing

(2018-01 - 2021-12)

Part Time

• Set up tables with utensils, napkins, and condiments
• Understand and explain menu items
• Restock supplies and monitor inventory
• Ensure consistent drink quality and presentation
• Communicate orders accurately to kitchen and bar staff
• Coordinate with team for efficient service
• Maintain cleanliness in all service areas
• Handle cash and card payments

PHOENIX COLLEGE (2020-12)