Rowan Arends

A versatile, technically-minded professional with experience spanning engineering draughting, CAD design, technical support, customer service, and warehouse operations. Holds eight industry-recognised certifications in AutoCAD, Revit, ArchiCAD, SketchUp, Project Management, and Digital Marketing. Periods between roles were used for self-directed skills development and certification.

Known for meticulous attention to detail, a strong work ethic, and the ability to adapt quickly to new environments and roles. Comfortable working independently or as a collaborative team member, and committed to delivering quality results from day one.

Engineering Draughtsman & Designer - Fire & Instrument Services

(2013-07 - 2015-11)

• Produced accurate, detailed CAD drawings for engineering projects to specification.
• Coordinated workflow and team communication to keep projects on schedule.
• Performed quality assurance checks on all drawings and resolved design-related issues.
• Provided technical support and guidance to team members throughout projects.
• Conducted site visits and created as-built documentation and client handover files.

Customer Service Cashier - University of Stellenbosch – Copyshop

(2016-08 - 2017-02)

• Delivered efficient, friendly service to a high volume of student and staff customers.
• Managed cash transactions accurately and maintained detailed financial records.
• Resolved customer queries professionally, ensuring a positive service experience.

Warehouse & Logistics Assistant - Local Distribution Centre

(2018-03 - 2018-05)

• Assisted with receiving, loading, and dispatching goods in a fast-paced environment.
• Supported inventory counts and maintained accurate, organised stock records.
• Adhered strictly to all workplace health and safety protocols.

Retail Sales Assistant - Local Retail Store

(2020-06 - 2020-09)

• Assisted customers with product selection, inquiries, and purchases.
• Managed stock replenishment, display setup, and maintained an organised sales floor.

Cable Technician's Assistant - TradeLink

(2021-04 - 2021-10)

• Supported cable technicians with installations, maintenance, and fault-finding repairs.
• Maintained and tracked tools and equipment inventory to ensure job readiness.
• Assisted in on-site troubleshooting, gaining valuable hands-on technical experience.

Certificate - Engineering Draughting and Design - Northlink College, Bellville South (2013 - 2013)

National Senior Certificate (NSC) - Higher Technical School (HTS) Bellville (2012 - 2012)