Rowen Richardson

Cleaned and reconciled call center and collections data weekly, improving reporting accuracy by 30%. Automated monthly invoicing preparation using Excel templates and Python scripts. Maintained daily database integrity via Swordfish CRM, driving operational consistency.

Data Analyst - Hahn Collection - Midrand | South Africa

(2024-09 - 2025-03)

• Cleaned and reconciled call center and collections data weekly, improving reporting accuracy by 30%.
• Automated monthly invoicing preparation using Excel templates and Python scripts.
• Maintained daily database integrity via Swordfish CRM, driving operational consistency.

Property Practitioner - PropertyCoZa Auctions - Johannesburg | South Africa

(2020-10 - 2024-08)

• Analyzed real estate trends using Lightstone to optimize pricing and client targeting.
• Maintained a client database.
• Utilised analytics to refine marketing strategies in sales and property leasing.

Debt Relief Representative - National Debt Advisors (NDA) - Cape Town | South Africa

(2020-08 - 2020-10)

• Conducted financial assessments for clients and enrolled qualified leads in debt review programs.
• Generated profile summaries using CRM tools to support case tracking and reporting.

GenAI Powered Data Analytics Job Simulation - Forage

Basics of Python - Cambridge International Qualifications

Full Stack Developer - FNB App Academy (IT Varsity)

Principles of Data Literacy - Codecademy

SQL for Data Analysis - LinkedIn Learning

Data Analyst Bootcamp - Self-Study (Alex the Analyst)

Responsive Web Design - freeCodeCamp