Key Accounts Manager Sub-Sahara Africa - Grinding Techniques - Krugersdorp
(2022-12)
Countries that form part of my portfolio are: Mozambique, Angola, Malawi, DRC - Kinshasa and West Africa - Mauritania, Senegal, Ghana, Burkina Faso, Togo and Nigeria.
- Develop and implement long-term plans and strategies for selected and prioritised Key Customers.
- Take full responsibility for the achievement of revenue streams, profitability and volume growth.
- Responsible for effective negotiation, management and administration of contractual obligations, pricing and other administrative requirements of accounts in the portfolio.
- Manage 11 key accounts, contributing to ZAR 1 500 000.00 in revenue monthly.
- Drove 30% revenue growth through strategic key account management.
- Cultivated relationships with top clients, boosting retention by 25%.
- Analyzed market trends to identify new business opportunities.
- Participate in customer show/trade days, attend conferences and conduct product training.
- Actively manage a debtors book for the allocated sales portfolio.
- Led cross-functional teams to enhance client satisfaction and loyalty.
Business Development Advisor - Projects SADC - LIXIL Africa - Krugersdorp
(2020-11 - 2022-11)
Countries responsible for: Angola, Zimbabwe, Zambia, Mozambique, Eswatini, Lesotho, Nigeria, DRC, Kenya, Uganda and Tanzania.
- Deliver excellent customer service, effective marketing and public relations activities in line with Lixil values.
- Identified market opportunities, increasing project pipeline by 50%.
- Cultivated relationships with key stakeholders, enhancing brand visibility.
- Led cross-functional teams to deliver projects on time and under budget.
- Conducted market analysis, informing data-driven decision-making processes.
- Implemented innovative strategies, resulting in a 25% growth in client base.
Export Manager - ACO Systems - South Africa
(2020-03 - 2020-11)
Responsible for the Export markets: Botswana, Zambia, Zimbabwe, Angola, Malawi, Mozambique, Swaziland and Lesotho.
- Strategically build relationships and grow the ACO Group vision to penetrate the Southern African markets, focus on establishing distributors to support local markets.
- Find new business in the SADC markets and maintain and grow client's relationships.
- Visit Architects, Engineers, Quantity Surveyors, Developers, Construction companies, Plumbers and Distributors. Secure specifications of ACO products and train and equip professionals with tools to provide best drainage solutions.
- Streamlined export processes, reducing delivery times by 20%.
- Implemented market analysis strategies, boosting sales forecasts.
Export Sales Representative - Kayreed Board & Timber - Johannesburg
(2019-02 - 2020-03)
Responsible for the Export markets: Botswana, Zambia, Angola, Malawi and Mozambique
- Research markets and develop strategies to find new opportunities to promote Kayreed products and services.
- Visit Architects, Quantity Surveyors, Interior Designers, Developers and Building Merchants.
- Exceeded sales targets by 30% through strategic market analysis.
- Negotiated contracts that improved profit margins by 15%.
- Conducted market research to identify new opportunities and trends.
- Increased revenue by ZAR 1 million in one year through targeted sales strategies.
- Developed key relationships with international clients, boosting loyalty.
Technical Sales Consultant/Area Sales Manager - Geberit Southern Africa - South Africa
(2015-06 - 2019-01)
Countries responsible for Mozambique, Swaziland, Malawi, Zambia and Zimbabwe.
- Identify and close sales opportunities in accordance with the organizations overall strategic and financial objectives.
- Build and maintain relationships with key stakeholders and professionals.
- Call on Architects, Quantity Surveyors and Developers in the private and public sectors, promoting the specifications of Geberit products into the African markets.
- Drive the sales of Sanitary Ware and Piping Systems in Project and Commercial business.
- Calculation and Project management of large projects in Africa.
- On-site support and technical training for installers and sales partners.
- Presented at industry conferences, elevating brand visibility and credibility.
- Negotiated contracts that enhanced profit margins by 15%.
- Implemented CRM tools that improved sales tracking efficiency by 50%.
- Led product demonstrations that resulted in a 40% conversion rate.
- Conducted market analysis to identify and capitalize on emerging trends.
- Cultivated strong relationships with key stakeholders to drive sales growth.
- Developed tailored solutions that increased customer satisfaction by 25%.
- Exceeded sales targets by 30% through strategic client engagement.
