Sade MacPherson

As a salon Receptionist/Master, Senior Nail Enhancements Executive with 5+ years of experience in customer service and proficient in managing bookings and scheduling appointments, as well as providing exceptional customer service and communication skills. Proven ability to maintain accurate records, manage bookings and process payments.

Motivated to support clients needs by efficiently answering calls, organizing documents and understanding the importance of dealing with confidential information. Forward-thinking and resourceful with good interpersonal skills, a strong attention to detail and a positive and upbeat mentality. Advanced abilities in face-to-face interactions to meet clientt/customer satisfaction as well as an eager and drive to help others

I feel that i would be an excellent addition to the team, as i'll outline further in this letter. Ive been in the Customer Service industry for over 5 years giving me the proper set up of knowledge when it comes to standards and requirements within the industry. I worked as an Administrator and an Acting Manager for a Global Spa Company, giving me the nesseccary knowledge and experience required for the mentioned position. I would describe myself as a dilligent, courteous and motivated candidate. I would like to put these characteristics to use at your Company to provide excellent customer service and support in all aspects.

Matric/ Grade 12 at High School Ellisras/Hoërskool Ellisras