Sadene Williams
Finance Admin Manager and PA
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About
INTRODUCTION
I believe that my experience, education, and skill set have allowed me to overcome many challenges and obstacles. I have 6 years of experience in a customer service environment related to sales, data entry and office administration. Highlights of my experience include, performing a range of office activities—including typing, filing, data entry, while adhering to corporate policies and procedures. Excelling at balancing multiple tasks while providing top - level organization, interpersonal, and communication skills. Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook. Demonstrating superior communication and interpersonal skills, along with a solid commitment to providing outstanding support within fast-paced office environments. Additionally, I have worked with First National Bank as a Customer Service consultant, where I strived to maintain high standards for effectiveness, precision, dependability, and attendance. I am a flexible team player and can adapt to various situations that may occur and handle any additional assigned duties. In summary, I am an extremely friendly and organized professional with proven administration skillsExperience
The LR Group
Finance and Admin Manager
Bookkeeping
Processing payments for all suppliers and accounts
Managing payroll for staff salaries
Processing client refunds
Creating invoices
Xero accounting system management
Dear inventory system management
Tracking orders
Managing global and forex payments
Processing payments through PayPal
Recons and credits
Pa to Lisa Raleigh founder of Bounti and The Lisa Raleigh group
Administrative support
Managing correspondence
Scheduling appointments
Making travel arrangements
Managing Calendar
SMOLLAN DANONE - CLIENT RELATIONSHIP CONSULTANT
2021 – 2022
Managing client accounts by ensuring their orders are processed.
Retaining clients.
Managing all approvals for orders with buying groups.
Placing orders for clients, capturing returns, and managing Back Door Rejections - getting clients to accept stock being delivered.
FIRST NATIONAL BANK – CUSTOMER SERVICE CONSULTANT
2011 – 2018Assist in investigating queries, keep clients updated on feedback related to queries via email or telephone, refer queries/complaints to relevant departments, fielding in of calls from branches and clients, send statements, settlements, and balances,
Provide product information on loans.
Resolve queries and achieve daily targets, deliver exceptional service that exceeds customer's expectations.
C3 Church – church administrator
2014 - 2020Basic office administration, setting up meetings, capturing data, drawing up programs, run sheets and rosters.
Assist with children’s church - setting up lessons and activities for children.
