Sadene Williams

INTRODUCTION

I believe that my experience, education, and skill set have allowed me to overcome many challenges and obstacles. I have 6 years of experience in a customer service environment related to sales, data entry and office administration. Highlights of my experience include, performing a range of office activities—including typing, filing, data entry, while adhering to corporate policies and procedures. Excelling at balancing multiple tasks while providing top - level organization, interpersonal, and communication skills. Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook. Demonstrating superior communication and interpersonal skills, along with a solid commitment to providing outstanding support within fast-paced office environments. Additionally, I have worked with First National Bank as a Customer Service consultant, where I strived to maintain high standards for effectiveness, precision, dependability, and attendance. I am a flexible team player and can adapt to various situations that may occur and handle any additional assigned duties. In summary, I am an extremely friendly and organized professional with proven administration skills

The LR Group

Finance and Admin Manager

Bookkeeping

Processing payments for all suppliers and accounts

Managing payroll for staff salaries

Processing client refunds

Creating invoices

Xero accounting system management

Dear inventory system management

Tracking orders

Managing global and forex payments

Processing payments through PayPal

Recons and credits

Pa to Lisa Raleigh founder of Bounti and The Lisa Raleigh group

 

Administrative support

Managing correspondence

Scheduling appointments

Making travel arrangements

Managing Calendar

SMOLLAN DANONE - CLIENT RELATIONSHIP CONSULTANT

2021 – 2022

Managing client accounts by ensuring their orders are processed.

Retaining clients.

Managing all approvals for orders with buying groups.

Placing orders for clients, capturing returns, and managing Back Door Rejections - getting clients to accept stock being delivered.

FIRST NATIONAL BANK – CUSTOMER SERVICE CONSULTANT

2011 – 2018

Assist in investigating queries, keep clients updated on feedback related to queries via email or telephone, refer queries/complaints to relevant departments, fielding in of calls from branches and clients, send statements, settlements, and balances,

Provide product information on loans.

Resolve queries and achieve daily targets, deliver exceptional service that exceeds customer's expectations.

C3 Church – church administrator

2014 - 2020

Basic office administration, setting up meetings, capturing data, drawing up programs, run sheets and rosters.

Assist with children’s church - setting up lessons and activities for children.

Matric - 2007

Silver Oaks Secondary School

DIPLOMA IN BANKING - 2014

Future Banker

EARLY CHILDHOOD DEVELOPMENT - 2022

KEL Skills Academy