Sameeg Adams

Dedicated Manager with over 20 years of experience in supervision, operations management, administration, training, project management and cross-functional communication. Team player with expertise managing staff for efficient production. Detail-oriented scheduler seeking to leverage background into managerial role with progressive organisation.

Detailed

Manager effective at creating positive environments where employees can thrive and succeed. Reliable and aware of direct competitors and strategies. Looking for new management role where hard work and dedication will be highly valued.

Service leader with business knowledge and management experience to positively impact team operations. Versed in Motor industry best practices and business operations and always looking for opportunities for improvement. I have over 15yrs Used Vehicle Sales Manager experience

Valuator and Recon Manager - Rondebosch East Toyota - Cape Town

(2016-09)

Am responsible for all valuations, buy ins, stock sourcing. made sure the vehicles are ready for retail by reconditioning the vehicles to showroom condition. i am also currently handling all aftersales from the sales executive. my responsibilty is also to stand in for the Automark Manager when off ill or on leave

• Supervised and delegated tasks to employees to meet key productivity targets.
• Coached and mentored junior team members, regularly assessing knowledge and skills gaps and implementing corrective action.
• Managed team by offering support and constructive feedback to improve skills and maximise potential.
• Monitored staff performance, continually seeking ways to improve team delivery for optimised financial success.
• Established monthly goals, communicating priorities to staff and closely tracking progress to achieve success.
• Achieved management objectives, consistently hitting deadlines and performance targets.
• Taught employees how to best serve customers and enforced standards to build brand loyalty.
• Generated strategic weekly Key Performance Indicator (KPI) targets, motivating and incentivising staff to continually achieve and exceed expectation.
• Supervised and mentored junior team members, providing detailed instructions and guidance to maximise team efficiency.
• Inspected automobile inventory for faults and reported identified problems to supervisors to schedule maintenance or repair.
• Liaised with finance department to ascertain individual customers' financing and ownership options and communicated details to clients to close purchases.
• Crafted and implemented strategies for increasing sales efficiency and boosting revenue.
• Established sales objectives for executive teams and developed plans for achieving set targets.
• Monitored automotive sales industry to identify current product pricing, competing products and new merchandising techniques to keep business competitive.

Mastercar Manager - Claremont VW - Cape Town

(2013-05 - 2016-09)

• Inspected automobile inventory for faults and reported identified problems to supervisors to schedule maintenance or repair.
• Liaised with finance department to ascertain individual customers' financing and ownership options and communicated details to clients to close purchases.
• Crafted and implemented strategies for increasing sales efficiency and boosting revenue.
• Established sales objectives for executive teams and developed plans for achieving set targets.
• Monitored automotive sales industry to identify current product pricing, competing products and new merchandising techniques to keep business competitive.
• Maintained outstanding visually-appealing car displays by washing and preparing vehicles ready for customer inspection.
• Identified customers' needs, recognised purchasing potential and closed deals without aggressiveness.
• Negotiated closures by successfully overcoming customer objections through skilful sales techniques and extensive product knowledge.
• Determined vehicles' values and negotiated car prices and trade-ins, enabling clients to exchange old cars for new vehicles.
• Skilfully and appropriately dealt with complex customer complaints, resolving with smart solutions to maintain customer satisfaction.
• Ensured employees achieved maximum performance by monitoring operations and guiding staff to achieve success.
• Managed staff hiring, from interviewing shortlisted candidates to selecting talent and onboarding.
• Continuously inspired teams to exceed expectations and work to high-quality standards by implementing incentives and demonstrating passion.
• Responded promptly to customer feedback and team performance to maintain high customer service standards.
• Controlled inventory to keep sufficient stock. performing daily counts and rotating stock to maintain fresh and exciting product options for customers.
• Identified areas in sales and workflow processes requiring improvement and worked with staff to increase efficiency and business performance.
• Managed and motivated team to create positive and productive working environment.
• Analysed staff performance and delivered regular staff training courses to maintain high standards of customer service throughout store.

SVQ Level 2 - motor mechanics - Savio College (1993)

N2 - motor mechanics