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Samukelisiwe Mbatha

Samukelisiwe Mbatha

Motivated and detail-oriented Data Capturer with strong administrative, filing and customer service skills

Talent
Durban, eThekwini Metropolitan MunicipalityMember since November 8, 2025
filing and customer service skillsData CapturingMicrosoft Word ExpertMicrosoft Excel ExpertPowerpoint ExpertTypingPatient Record KeepingFront Desk ReceptionProblem SolvingDetailed Checker
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filing and customer service skillsData CapturingMicrosoft Word ExpertMicrosoft Excel ExpertPowerpoint Expert

About

Motivated and detail-oriented Data Capturer with strong administrative, filing and customer service skills. Experienced in data verification, data quality, records management and reception/front desk duties. Able to work under pressure, meet deadlines and adapt quickly to new systems and environments.

Experience

Data Capturer at AIDS Foundation of South Africa (2017-01 – 2020-10)

  • Supported M&E Officer during data validation.
  • Checked and verified forms before capturing and managed error logs.
  • Reported backlog daily to M&E Officer.
  • Maintained sufficient statistical records for sustainability and comparison.
  • Captured IEC material in data collection systems.
  • Consolidated Global Fund statistics using the Target Monitoring System.
  • Conducted data quality checks and backed up data sheets to AFSA server.
  • Produced Global Fund Data Management reports.
  • Assisted with administration and requisitions.

Cashier at Checkers (Umhlanga) (2021-04 – 2021-12)

Processing customer payments (cash, card, mobile), greeting shoppers, scanning items, bagging purchases, handling returns, answering questions, and maintaining a tidy checkout area, all while ensuring accuracy, informing customers about loyalty programs, store credit cards, balancing the till, and providing excellent customer service

Data Collector at Statistics South Africa (2022-02 – 2022-04)

  • Collected household data and recorded it accurately.
  • Reported any faults in collected data.
  • Uploaded collected data onto the database.

Data Capturer at Metro file (2022-12 – 2023-04)

  • Classified records according to retention guidelines.
  • Captured detailed indexes of documents and records accurately.
  • Reported exceptions and queries to supervisor.
  • Assisted in maintaining housekeeping and off-site projects

Data Capturer at Childline South Africa (2023-04 – 2025-03)

  • Prepared, sorted and captured data from hard copy and electronic sources.
  • Verified and analyzed data accuracy and corrected discrepancies.
  • Obtained additional information for incomplete documents.
  • Updated PEP registers and maintained secure filing systems.
  • Store completed files in designated locked cabinets.
  • Assisted with reception: answering/forwarding calls, visitor assistance, gate control

Education

– J.E Ndlovu High School (2015)

Skills

filing and customer service skills

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