Samson Mlambo

Assisting clients with insurance products and services Generating sales through telephone communication Providing excellent customer service

Telesales Consultant at Clientele Life (2018-01 – 2024-12)

• Assisting clients with insurance products and services
• Generating sales through telephone communication
• Providing excellent customer service
• Maintaining client records and follow-ups
• Achieving target sales

Sales Coach at Clientele Life (2024-01 – 2025-12)

• Coaching and supporting sales consultant
• Monitoring team performance and sales targets
• Providing training and guidance
• Preparing sales reports

Supervisor at Clientele Life (2025-01 – 2026-12)

• Capturing and updating data on Microsoft Excel
• Assisting with investigations and reviewing client information
• Maintaining accurate records and reports
• Assessing insurance applications and client details

Automatic Machine Press Operator at Benteler Automative (1999-01 – 2009-12)

• Automatic Machine Press Operator in the Plant 5 Press Shop Department.
• Quality Awareness and clerical duties.

Television Assembler at Stylco (2012-09 – 2012-12)

• Assembling AV Board on the panel
• Connecting cables on panel

Matric Certificate in Matric (Grade 12) – Damelin Correspondence (2008-01 – 2008-12)

Certificate in Data Capturing – Quest Computer Skills Centre (2004-01 – 2004-12)

Certificate in Call Centre Diploma – Quest Computer Skills Centre (2004-01 – 2004-12)

Certificate in End-User Computing (MS Office) – Appeltech Training & Communication (2007-01 – 2007-12)