Samson Mlambo
Telesales Consultant
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About
Assisting clients with insurance products and services Generating sales through telephone communication Providing excellent customer service
Experience
Telesales Consultant at Clientele Life (2018-01 – 2024-12)
- Assisting clients with insurance products and services
- Generating sales through telephone communication
- Providing excellent customer service
- Maintaining client records and follow-ups
- Achieving target sales
Sales Coach at Clientele Life (2024-01 – 2025-12)
- Coaching and supporting sales consultant
- Monitoring team performance and sales targets
- Providing training and guidance
- Preparing sales reports
Supervisor at Clientele Life (2025-01 – 2026-12)
- Capturing and updating data on Microsoft Excel
- Assisting with investigations and reviewing client information
- Maintaining accurate records and reports
- Assessing insurance applications and client details
Automatic Machine Press Operator at Benteler Automative (1999-01 – 2009-12)
- Automatic Machine Press Operator in the Plant 5 Press Shop Department.
- Quality Awareness and clerical duties.
Television Assembler at Stylco (2012-09 – 2012-12)
- Assembling AV Board on the panel
- Connecting cables on panel
Education
Matric Certificate in Matric (Grade 12) – Damelin Correspondence (2008-01 – 2008-12)
Certificate in Data Capturing – Quest Computer Skills Centre (2004-01 – 2004-12)
Certificate in Call Centre Diploma – Quest Computer Skills Centre (2004-01 – 2004-12)
Certificate in End-User Computing (MS Office) – Appeltech Training & Communication (2007-01 – 2007-12)
