Bank Manager
Nkoranza Kwabre Rural Bank(Techiman Branch)
August 2024 to date.
- Provide supervision of the daily operations of the bank
- Preparation of monthly Returns
- Processing and authorization of cash transfers/withdrawals/deposits • Checking all reports (journals, General Ledgers, Profit and Loss account and others) • Monitoring of cash/Liquid
- Itrans and i-deposit authorization
- Strategizing to increase the deposit mobilization of the bank as well as Loan portfolio • Rendering financial advice to both customers and potential customers
- Authorizing of vouchers above teller's limit • Daily monitoring of FCM platform to ensure all transactions of the branch are within FCM regulations.
- Proper management of both the internal staff and customers of the branch.
- Authorization of Loan disbursement Supervisor
Assistant Manager/ Head Of Banking Operations
Multi Credit Savings Loans | Tamale, Ghana
09/2017 - 12/2018
Supervised the teachers to ensure quality teaching
- Directed the teachers as to how to go about their teaching activities
- Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.
- Enhanced financial performance metrics by networking to create successful and sustainable relationships.
- Led banking tasks, business administration and financial decision-making to ensure first-class client services
. • Articulated growth objectives and operating plans.
- Managed contract administration, including maintaining files, validating codes, monitoring and reporting
Loan Officer
09/2016 - 09/201
Multi Credit Savings and Loans | Tamale, GH
- Analyzed applicants' financial status, credit and property evaluation to determine feasibility of granting loan.
- Executed loan origination process, including ordering credit reports, appraisals and preliminary title reports.
- Educated customers on variety of loan products and available credit options to promote valuable decision-making.
- Obtained and compiled copies of loan applicants' credit histories, corporate financial statements and other financial information to update credit and loan files.
- Listened carefully to customer complaints and swiftly resolved issues by taking appropriate action.
- Met with applicants to obtain information to streamline loan application process, fielding questions regarding steps.
Customer Service Representative 10/2015 - 08/201
Multi Credit Savings and Loans | Tamale , Ghana
- Educated customers on special pricing opportunities and company offerings.
- Documented conversations with customers to track requests, problems and solutions.
- Assisted customers in making payments on accounts and setting up payment plans.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- Made outbound calls to obtain account information.
- Reviewed account and service histories to identify trends and issues.
Relationship and Marketing Manager 12/2013 - 09/201
Multi Credit Savings and Loans | Tamale , Ghana
- Exceeded sales and profit goals by supervising all marketing and planning activities.
- Researched market competitors to identify potential new products and service opportunities
- Formulated and launched marketing and promotional campaigns to maximize profits.
Research Consultant 06/2012 - 11/2013
Joe Hinns Research | Sweden
Researched into available raw materials in Ghana and their use
Teaching Intern 09/2012 - 08/201
National service secretariat | Kumasi , Ghana
• Assisted classroom teacher with preparing, typing, copying and filing learning materials.
- Administered and collected tests, homework and various assignments from students.
Middle school
Tutor St. Anthony Preparatory school | Kumasi , Ghana
08/2007 - 07/2008
- Built and strengthened positive relationships with students, parents and teaching staff.
- Taught students to be academically disciplined
- Taught mathematics, English language, social studies, religious and moral education, integrated science from primary four to Junior High school
