Samuel Muvhango

IT Suport

Talent

Johannesburg, City of Johannesburg Metropolitan Municipality0Member since 15 December 2021

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IT Suport

About

Good Day

Kindly find attached CV for your attention,

I have worked in the IT environment for the past 15 years, My main Duties were, Desktop support for the end users, Migration of data and computers/laptops, Creating and setting up of new Users in both Active Directory and on Windows, Setting up printers and connecting users to the printers, Repairing HP Support Retailing Systems, Installing softwares , Supporting Active Directory, Supporting Lync and Skype for Business, Supporting Exhange Server and Mobile Messaging, Installing, Supporting and Repairing Speed Points Devices. Running of Projects.

Kind regards

Samuel

Experience

Responsibilities

Employment Summary 2019 – 2021 (April)

Gijima Technologies (Field Service Engineer)

Duties and Responsibilities

FNB POP , FNB Merchants (Installing, Repair and Decommissioning of Devices)
Standard bank Merchants (Installing, Repair and Decommissioning of Devices)
Supporting FNB ATM Wi fi’s onsite
Standard bank Merchants, Total Garages, Supporting Border gates/Home Affairs
Supporting Traffic Departments ,Installing and configuring POS Devices
Desktop Support for Sanlam End Users
Running Projects

Dimension Data 2015 – 2017 ( Service Analysist)

Duties & Responsibilities

Desktop Support, Remote Support,
Lync Support, Enabling user’s account, Configuring user’s extension numbers on Lync server
AD Support, Password Reset and unlocking users Accounts, Adding and Removing users on the security server
Harvesting Software License, Configuring Communication Applications , Supporting Mimecast for All DD users
Supporting VPN Client Configuring mails and Skype on Mobile phones
Desktop Support Dimension data (Bid travel)
Install, upgrade, support and troubleshoot Windows 7 and Microsoft Office 2013 and any other authorized desktop applications
Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorized peripheral equipment
Mimecast Support ,General IT Support , General IT Troubleshooting

T-Systems 2011 -2014 / SASOL

Duties & Responsibilities

Remote Support ,Attending Daily Meetings ,Team Leading ,Following up on old calls and SLA Bridges
VIP Support ,Deploying new computers to the users, Transferring the user’s data to the new PC
Installing printers ,Supporting Motivate application ,Installing and configuring Network Printers
Installing Wi- fi and VPN ,Installing MS office packages ,Installing programs and antivirus program
Roll out and facilitating Projects on sites ,Adding new users on the Airwatch (MDM) Server ,Adding new users on Lync Server
Helping users to enroll mobile devices on Airwatch server, Supporting blackberry Enterprise Servers
Resetting users passcode ,Configuring VPN, and WI-FI for mobile devices on the Airwatch server
Supporting Exchange ,Enabling Lync Mobility for the users ,Windows 8 phone ,Supporting App store for MDM
Supporting Androids, IPAD, Blackberry, OIS, etc. Blackberry Enterprise Server, Microsoft Exchange and Lync Administration

BXC 2015 / MCCARTHY DEALERSHIPS

Duties & Responsibilities:

Helpdesk Support ,Installing forms printers
Supporting mainframe Printers ,Installing and configuring Network services
Installing Club Blue Devices , Installing MS office packages
Installing programs and antivirus program ,Backup users Data using Attix5
Roll out and facilitating Projects on sites e.g. ADP & MS office 2010,
Reason for Leaving: Project ended

Net Care- Belay Rapid Exchange (Field Service Engineer) November 2009 – May 2010

Duties & Responsibilities:

Field Service Engineer (Contractor for multi sites, moving around all South Africa
Helpdesk Support using Sigma, Supporting users using VNC Programe, Migrating Pc to join the Domain, Migrating Users Profiles to join the Domain ,Adding users in Active Directory, Installing Programs and Antivirus Programs ,Installing windows and Office Applications

Reason for Leaving: Contract expired

Innovation Group (Technical Administrator) June 2007 – October 2009Duties & Responsibilities:

Division: United States Project (USA Project

Loading and updating system on the US Server

Capturing Data using Designer Tool for the USA clients

Designing mini programs using VB Script and SQL (Designer Tool) Lotus Note