Samukelisiwe Polite
Cashier / Front Returns Clerk
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About
With five years of experience in high-volume retail environments, I have developed a proven track record of accurate cash management and exceptional customer service, making me a perfect fit for your team. Furthermore, I am proficient in using POS systems and have experience keeping the front-end area clean, organized, and welcoming to customers
Experience
Cashier / Returns clerk - Makro StrubensValley - Roodepoort
(2020-05 - 2022-08)
I was working as a cashier and return clerk I was processing product returns, inspected items, and handling refunds or exchanges, I communicate with the customer, resolved issues, and maintained accurate records of transactions.
- Cash Management: Balancing the cash drawer at the beginning and end of shifts, identifying discrepancies and securing cash.
- Point-of-Sale (POS) Operation: Using scanning equipment, registers, and POS software to process sales, coupons, and discounts.
- Merchandising & Tidying: Maintaining a clean and organized checkout area, restocking, and "facing" (straightening) products.
- Promotional Sales: Promoting loyalty programs, credit card applications, and special sales.
- Customer Service & Engagement: Greeting customers, answering product-related questions, and providing a positive, friendly, and efficient checkout experience.
- Transaction Processing: Scanning items, processing payments (cash, credit, debit, gift cards) and accurately calculating change.
Packer - Makro (Retail Solutions) - Roodepoort
(2019-11 - 2020-05)
I worked at Makro as a packer and cashier under Retail solutions agent, I got trained to work at front returns clerk so I learn to work as packer handling stock transactions, strong communication skills, and the ability to work in a high-volume environment.
Electoral Officer - IEC - Randburg
(2019-05 - 2019-05)
As an electoral officer assisted voters, manage voting processes, and ensured compliance with electoral regulations, I maintain accurate records and provide information to the public.
Sales and Marketing Assistant - Edcon - Johannesburg
(2018-01 - 2018-11)
In sales and marketing role at Edcon store, I promoted products, assisted customer with purchase and drove sales with growth. I also introduced and promoted the store's credit cards program to customers, highlights its benefits and perks
