Sandile Masah

I am detail-oriented and customer-focused with hands-on experience in financial advising and customer service. Over the years, I have developed excellent communication, leadership, and problem-solving skills. I was proud to be promoted to Team Leader after consistently meeting my targets and inspiring others with my performance.

My ability to explain complex products in a simple way helped many clients make confident financial choices. I've been recognized nationally for top sales performance and invited to award events in Johannesburg, Zanzibar, and the Wild Coast. I am committed to growing, learning, and delivering the best in everything I do.

Financial Advisor at Old Mutual (2018 – Present)

• Provided financial advice and product education to consumers, ensuring a clear understanding of available financial solutions.
• Accountable for driving sales and consistently meeting or exceeding set sales targets.
• Identified and resolved client issues, demonstrating strong problem-solving skills.
• Ensured adherence to company policies and procedures in all client interactions and internal processes.
• Committed to delivering excellent customer service, contributing to high levels of consumer satisfaction.
• Collaborative team player with the ability to work effectively both independently and within a team environment.

Grade 12 in General Education – Daleview Secondary School (2013)

National Senior Certificate in General Education – Republic of South Africa - UMALUSI (2013)