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Sandra Lovemore

Sandra Lovemore

Communication Center Operator, Counsellor, Life Coach

Talent
Bedfordview, GautengMember since April 29, 2026
Telephonic and virtual counsellingCrisis interventionRisk assessmentPsychosocial supportEmergency trauma debriefingIndividual and group therapyActive listeningCommunicationEmpathy
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Telephonic and virtual counsellingCrisis interventionRisk assessmentPsychosocial supportEmergency trauma debriefing

About

Help communities in case of any emergency. Advise and support callers in a distress situation. Do telephonic and virtual counselling, crisis intervention and risk assessment. Maximize the potential of individuals, groups/families and communities and empower them to make informed decisions that will enhance possibilities of turning their dreams of perceived ideal future self into reality.

Designs, develops, implements and manage awareness programmes. Share knowledge and skills, instill hope so that will aspire individuals to be resilient and continuously strive to thrive to live a well-balanced life. Strive for excellence in executing the company's mandate, promote the organizational culture and add more value to the company staff and clients.

Experience

Communication Center Operator - Gauteng Emergency Medical Services

(2007-11)

  • Call take of all emergency medical calls
  • Capture of all emergency medical call on CAD system
  • Configure all emergency vehicle on CAD system
  • Prioritize and dispatch emergency vehicle to scene
  • Compile report and conduct research
  • Report to the in line Supervisor and Manager
  • Adhere with all the control room Sop and operational Sop
  • Compile all the emergency reports
  • Provide telephonic and virtual counselling and psychosocial support
  • Conduct emergency trauma debriefing

Intern (Counsellor) - Kliptown Youth Program (KYP)

(2022-02)

  • Provide assessments, interventions and counselling services for children and adolescents addressing a wide range of educational and psychological needs
  • Responsible for providing conducting comprehensive psychological evaluations
  • Develop and implement tailored intervention plans, supporting students and families with special educational needs
  • Collaborate with educators and multidisciplinary teams to promote mental, emotional and academic wellbeing

Counsellor - Ndinemi Counselling Pty ltd

Provide professional counselling services to individuals, groups, and organizations, promoting mental health and wellbeing

  • Conduct assessments and diagnoses
  • Develop and implement treatment plans
  • Provide individual and group therapy sessions
  • Maintain accurate records and reports
  • Collaborate with healthcare professionals
  • Stay updated on best practices and research
  • Strong communication and interpersonal skills
  • Empathy, active listening, and non-judgemental approach

Education

Counselling Psychology Degree - Psychology - Unisa (2025)

Basic Ambulance Course - Emergency Medical Services - De Vries Ambulance Academy (2005)

Life Coach Certificate - Life Coaching - Academy of York (2022)

Grade 12 - Ltt Murunwa Private School (2004)

Office Administration Course - Administration (2010)

Skills

Communication Center OperatorCounsellorLife Coach

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