Sanele Gama
Assistant Administration
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About
Working in an environment where the sole purpose is to serve and provide quality services to the community. Having to work with different people who have different characters to deal with has allowed me the ability to resolve conflict in a professional manner and be resilient at all times. My current position at the City of Johannesburg Metropolitan has grant me the opportunity to learn the internal systems for administration and data capturing and has given me the platform to advance my skills on the Microsoft suite this include Excel, Word, PowerPoint.
My administration skills have improved drastically and paying attention to detail has improved significantly. Dealing with everyday tasks, which includes daily patient walk-in assistance and also handling incoming calls requests for different enquiries has broaden my understanding of the health environment, this includes how to manage difficult patient situations. Working with many people has taught me the importance of practicing the “Batho Pele” principles making sure that patients receive the best service delivery that is within the health department set standards.