Sasha-Lee Moodley

Strategic operations and transformation leader with 10+ years of experience across international tax, legal practice, and business operations within regulated and high-complexity environments. An admitted attorney and MBA graduate skilled with designing scalable systems, leading cross-functional teams, and translating regulatory and operational complexity into clear, data-driven decisions. Known for being brought into environments requiring structure, governance, and strategic clarity, particularly during periods of growth, transition, or operational strain.

Adept at partnering with senior leadership to optimise performance, strengthen controls, and deliver sustainable operational outcomes.

Business Operations & Strategy Manager at Unicopy & Stationers (2025-09 – Present)

• Built digital operating systems for order management, customer communication, task tracking, and reporting, improving turnaround times and operational visibility.
• Deliver data-driven C-suite dashboards to identify bottlenecks, track productivity, and guide strategic decisions; controlled costs via budgeting and process improvements.
• Oversee daily and people operations across multiple business verticals, coordinating staff and workflows to ensure smooth service delivery.
• Aligned backend systems with e-commerce and marketing initiatives to support growth; managed vendor relationships to keep technology and tools aligned with long-term strategy.

Global Custodian Networks & Strategy Manager at WTax (VAT IT Group) (2024-07 – 2025-08)

• Led global custody operations across 20+ networks (J.P. Morgan, Goldman Sachs, Morgan Stanley), ensuring compliance, tax reclaim accuracy, and governance.
• Automated workflows & redesigned processes to eliminate inefficiencies; built and mentored a high-performing team, driving accountability and collaboration.
• Created a firm-wide KPI framework for real-time performance tracking; partnered with legal, compliance, and tech for audit-readiness and delivered data-driven insights to C-Suite on resource allocation.

Client Service Manager at WTax (VAT IT Group) (2024-03 – 2024-07)

• Reorganised team structure into three focus areas (client service, custodian liaison, tax queries), improving accountability and eliminating inefficiencies; model approved by leadership and scaled company-wide
• Directed client strategy and custodian liaison activities, serving as the senior escalation lead for high-profile accounts
• Led and mentored teams while improving workflows (onboarding, data analysis, communication), resulting in stronger collaboration and faster client turnaround

Quality Control Executive at WTax (VAT IT Group) (2022-03 – 2024-03)

• Identified compliance risks and delivered training (workshops, refreshers, assessments) to reduce errors and improve adherence
• Conducted audits and regulatory reviews for global withholding tax reclaims, ensuring accuracy and compliance
• Implemented audit trails and performed risk-based checks to strengthen controls and prevent fraud or breaches

Candidate Attorney at BBM Law Inc. (2020-01 – 2022-02)

• Drafted contracts, pleadings, and legal documentation ensuring accuracy and regulatory compliance
• Represented clients in Magistrates' Court and managed case progression
• Delivered legal advisory and training, translating complex legal concepts into practical guidance

Business Operations Team Lead at Unicopy & Stationers (2015-01 – 2019-12)

(part-time)

• Streamlined daily operations by identifying inefficiencies and introducing improvements that enhanced business performance
• Collaborated with finance, sales, and marketing teams to align operations with company objectives, ensuring cohesive execution
• Led onboarding and training for new employees, establishing clear processes that improved integration and productivity

Chief AI Officer Program in AI Strategy and Governance – Udemy

Master of Business Administration in MBA – Richfield Graduate Institute of Technology (2023-07 – 2025-12)

Bachelor of Laws in LLB – University of KwaZulu-Natal (2015-01 – 2018-12)