Savannah Levin
Reception & Reservation clerk
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About
As young as I am, I am a dedicated, organized and methodical individual. I am an excellent team worker and leader. I am keen and very willing to learn and develop new skills. I am reliable and dependable and often seek new responsibilities within a wide range of employment areas.
I have an active and dynamic approach to work and getting things done. I am determined and decisive. I have good interpersonal skills with people I work with. I believe in a healthy work environment and with this I strive to make everyone around me laugh.
I am loud, loving and a funny person who enjoys the interaction of others. I am willing to relocate for any well proposed job position.
Experience
Reception & Reservation clerk - De Novo Lodge & Vuna Valley Back Packers
(2016-01 - 2020-12)
- I efficiently managed the operations of the front desk, ensuring minimal time is required for check in and checkout.
- Warmly and professionally welcomed all guests.
- I maintained knowledge of hotel policies including room rates, discounts, special offerings, and community events.
- I directed guests to appropriate hotel staff for assistance with questions and special requests regarding food, laundry, concierge services, or housekeeping.
- I treated guests requests with professionalism, tact, and a courteous manner.
- I ensured the prompt delivery of final payments from guests before arrival date. Processing payments and sending confirmation details to customers.
- I assisted in other related duties as assigned to me by my seniors.
- I did all the processing of all reservation requests from customers as well as changes and cancellations of bookings.
- I received reservation orders through phone, email and walk ins.
- I would assist customers who may be choosing from a variety of travel options while visiting.
- Helping plan travel itineraries by suggesting local tourist attractions and places of interest.
- For our international guests, Up-selling, when appropriate, by informing customers of additional services or special packages, such as tour tickets, travel insurance, or upgraded seats/accommodations
- Opening up and closing offices Monday to Friday, day duties.
- Handing over all information needed to the weekend staff on a Friday.
Stock Controller & Service Advisor - LSC Motors South Coast T/A - South Coast Volkswagen/Suzuki South Coast/Audi Centre Margate
(2020-01 - 2022-12)
- I was in charge of tracking shipments of vehicles and address any delays.
- Forecasting supply and demand to prevent overstocking and running out-of-stock and update computer systems with fresh information about available inventory in order to optimize business efficiency overall.
- Submitting purchase details (detailed information, invoices and pricing) to internal databases
- I was overseeing inventory audits and maintaining reports of purchases and pricing. Along with coordinate regular inventory audits of our own floor stock and warehouse.
- Evaluate suppliers' offers and negotiate profitable deals from other dealerships alike.
- My responsibility was to create accurate invoices, send them out, and ensure the company receives payment in a timely manner from other dealers and banks.
- I was to act as a liaison between our customers and our Service Technicians. Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs.
- Answering customer questions about service outcomes and consulting with technicians when necessary
- Informing customers about potential cost savings and warranty protections.
- Prepare records and submit warranty claims to the factory and/or distributor and reconcile them accordingly.
Admin Clerk - KIA Port Shepstone
(2022-01 - 2023-12)
- Provide administrative support to ensure efficient operation of office
- Answer phone calls, schedule meetings and support visitors
- Carry out administrative duties such as filing, typing, copying, binding, scanning etc.
- Complete operational requirements by scheduling and assigning administrative projects and expediting work results.
- Ensure operation of equipment by completing preventive maintenance requirements, calling for repairs, maintaining equipment inventories and evaluating new equipment and techniques.
- Developed a filing system for both hard copy and digital documents that led to increased production and efficiency across the company.
- Order supplies, and created a system that ensured the inventory was never too low while also saving the company money.
- Provided optimal support to employees regarding various HR-related topics.
- Worked to foster high job satisfaction ratings by resolving issues promptly.
- Verified accuracy of incoming invoices, discovered errors that saved the company in overpayments.
- Entered financial transactions into internal database, maintaining a 100% accuracy rate in full compliance with internal policy.
- I work with other departments to verify and record transactions and resolve account discrepancies.
- Performing day to day financial transactions, including verifying, classifying, computing, posting and recording accounts receivables' data.
- Reconcile the accounts receivable ledger to ensure that all payments are accounted for and properly posted.
- Generate financial statements and reports detailing accounts receivable status
- Made sure all vehicles sold were registered and licensed in a timely manner and filling out documentation.
- Ensured operation of all vehicle tracking units and that they were fitted within 24 hours of arriving.
- Actively overseeing the process of audits, making recommendations on policies, and ensuring that the organization fulfills governmental and franchise obligations of compliance.
- Received cash & cards for deposit, verify amounts and check the accuracy of deposit slips and that accounts have sufficient funds
- Cash checked and paid out money after verifying that signatures are correct, and that written and numerical amounts agree.
- Did weekly requests and withdrawals from the company bank account for top up of on site cash in safe.
National Sales & Business Development Manager - Digit FMS
(2023-01)
- Assessing the company's target market and industry and developing strategies to gain new clients.
- Maintaining relationships with current clients. Establishing and nurturing strong relationships with key clients and partners to ensure customer satisfaction and loyalty.
- Identifying new prospects within the industry and preparing detailed sales presentations.
- Reaching a sales target of R150 000 each month.
- Working with and collaborating with the design and sales teams to ensure that they meet all client requirements.
- Working with the various branches under Digit FMS.
- Keep a track record of scheduling 8 on the road meetings/visits daily Monday to Friday with monthly visits to the various provincial branches.
- Responsible for leading and overseeing Digit FMS sales efforts across all regions within South Africa, ensuring sales targets are met and strategies are effectively implemented by all branches.
- Establishing sales targets for regional and national teams, often based on past performance, market analysis, and company goals.
- Overseeing and guiding branch managers and their teams to ensure consistent performance and alignment with area objectives.
- Conduct regular company reviews to assess performance and propose actionable improvements to my senior management.
- Mentored 142 Digit branches and 236 staff.
- Handling customer complaints by finding solutions and alternative products or assistance in fees.
Education
Christian Family College (2014-01 - 2016-12)
