Sbongakonke Msibi

Motivated and reliable graduate with a Diploma in Sustainable Horticulture and Landscaping. Experienced in customer service, retail merchandising, nursery retail support, landscaping operations, and administrative coordination through student leadership roles. Skilled in customer communication, problem solving, call handling, and assisting clients in fast-paced environments.

Known for strong work ethic, adaptability, teamwork, and professionalism. Seeking opportunities in call centres, customer service, administration, retail, or operations where I can contribute to excellent service delivery.

Machine Operator/Nursery Assistant/Landscaper at Idube landscaping company (2026-04 – Present)

• Assisted with plant propagation and nursery operations within a professional landscaping environment.
• Interacted with estate residents and clients, answering questions and providing customer assistance.
• Prepared soil and planted shrubs, trees, and ornamental plants according to landscaping plans.
• Conducted irrigation checks and reported maintenance issues to supervisors.
• Monitored plants for pests and diseases and reported findings for treatment.
• Maintained landscaped areas through pruning, mulching, weeding, and raking.
• Operated landscaping tools including brush cutters, pruners, and shovels.
• Worked collaboratively with team members to complete daily operational tasks.
• Effective and fast paced in performing general work duties is able to work in all weather conditions.
• Physical fit, tall and alert, very fluent in English and other languages, is able to endure noisy work environments.

Landscaping Assistant / Nursery Retail Support at McWades Landscapes company (2025-07 – 2025-12)

Part-Time Merchandiser & Store Assistant at Checkmart (2023-02 – 2023-11)

• Stocked shelves and maintained organized product displays to improve product visibility.
• Assisted customers with product queries and store information in a busy retail environment.
• Packaged and labeled goods accurately to support store sales operations.
• Maintained store cleanliness and professional presentation standards.
• Supported supervisors with stock counts and inventory management tasks.
• Provided friendly customer service and ensured customers received assistance quickly.

Student Leadership & Administrative Support at Durban University of Technology

• Provided administrative assistance within student leadership structures.
• Coordinated communication between students and leadership teams.
• Helped organize meetings, outreach initiatives, and student support activities.
• Maintained records and assisted students with university processes.

Diploma in Sustainable Horticulture & Landscaping – Durban University of Technology (2025)

National Senior Certificate in Matric – Umzilikazi Secondary School (2021)