Sbongile Mchunu

Experienced Sales Representative and Administrator with a background in Information Technology. Skilled in customer service, solutions selling, and office administration. Strong knowledge in software development, networks, programming.

Customer Service Agent (Campaign Coca-Cola) - Merchants CX

(2025-02)

• Resolving customer queries, taking orders, tracking order status, assisting customers to report damaged coolers and requesting out of delivery day (ODD) for customers, assisting customers to open accounts.

Sales representative - PSI SUPER 1

(2019-01 - 2020-01)

• Contacted new and existing customers to discuss their needs, identified and explained how these needs could be met - selling solutions, maintained good customer service.

Sales representative - GROCORP THE UNLIMITED

(2020-01 - 2021-01)

• Contacted new and existing customers to discuss their needs, identified and explained how these needs could be met - selling solutions, maintained good customer service.

Administrator - STAR HYPER HARDWARE

(2021-01 - 2023-01)

• Performed reception duties, received incoming calls and messages, managed correspondence and communications, record-keeping, data entry, and maintenance and organization of company records

NATIONAL SENIOR CERTIFICATE - King Shaka High school, Durban

HIGHER CERTIFICATE BUSINESS ADMINISTRATION (NQF5) - Business Administration - Richfield Graduate Institute (2019)

HIGHER CERTIFICATE INFORMATION TECHNOLOGY (NQF5) - Information Technology - Richfield Graduate Institute (2016)