Sean Sigenu

As an employee of SAHARA, I needed to ensure high standards of customer service to all our clients/stakeholders. With 18 years of experience in customer service, I have developed strong planning and organizational abilities, excellent teamwork and interpersonal skills, and effective communication skills in multiple languages.

Mobilization Officer/Driver - SAHARA

(2024-07 - 2025-03)

Mobilization Officer/Driver role focused on fleet management and community outreach.

• Managing weekly plan
• Scheduling and overseeing routine and emergency maintenance, repairs to minimize downtime.
• Monitoring fuel consumption, optimizing fuel efficiency, and manage fuel expenses.
• Attending meeting with stakeholders to get more funding for the organization.
• Organizing and managing activities for schools and communities.
• Monitoring and tracking vehicle movements, location and performance.
• Developing efficient driver schedules and routes.
• Driving/operating mobile clinic.
• Organising and monitoring outreach.
• Ensuring drivers adhere to safety regulations, working hours, and other relevant guidelines.
• Maintaining constant communication with drivers to provide information, address concerns, and ensure adherence policies.
• Ensuring high level of customer service.

Fleet Officer - SAHARA

(2025-04 - 2025-08)

Fleet Officer role continuing fleet management responsibilities.

Shuttle Driver - Dolphins Shuttle Services

(2022-07 - 2024-06)

• Collate and Edit transport schedules based on passengers 'needs.
• Arriving at collection points prior to departure.
• Checking that passengers disembark at the correct destinations at timely manner.
• Ensuring that the shuttle bus is fuelled, well maintained and presentable all times.
• Observing all relevant traffic and safety laws.
• Ensuring adherence to passenger limits, both seated and standing.

Casual Refuse Collector - George Municipality

(2021-07 - 2022-05)

• Load refuse bags and cartons on truck.
• Load bundles of gardening refuse on truck.
• Load dead animals on truck.
• Assist with emptying leach ate ponds at waste dumping site.
• Wash and disinfect refuse truck after every shift.
• Hand out black bags on route every three months.
• Clean fleet depot from waste and weeds.
• Offload new refuse bags at fleet depot for further distribution.
• Cleaning all the sea side before anyone arrive.
• Drivers reliever when manager/ supervisor asked.
• Being on standby on off days and night for any complain/ enquiry.
• Working hand in hand with other stakeholders such SANparks.
• Relieve at any other section within Cleansing Services when required.
• Work on refuse truck as delegated by Superintendent.
• Empty street refuse holders, large scale holders and business' refuse bins onto truck.
• Pick up paper and waste in streets, sidewalks and open terrains.

Casual Driver - Akeso Clinics -George

(2021-05)

• Inspecting vehicle for roadworthy.
• Transporting patients from the clinic to their homes.
• Picking up patients from their Homes to the Clinic.
• Assisting buying personal items for patients.
• Assisting with any duty that is required.

Casual Driver - MedClinic Private Hospitals

(2021-01 - 2021-05)

• Picking up patients form one point to the other.
• Performing messenger duties.
• Collect /drop off laundry, pathology, client medications and other supplies needed by hospital.
• Contributing to healthy and safe environment

Warehouse Assistant - Busby Guess

(2020-08 - 2021-01)

• Preparing orders and Invoices
• Consolidating and shipping orders
• Checking order size and quality of orders
• Check -in and pick up orders.
• Also nominated as Health and safety representative

Restaurant Manager - Gondwana Game Reserve

(2018-12 - 2019-10)

• Greeting and advising customers
• Problem solving, handling customer enquiries and complaints.
• Handling administration and paperwork
• Ordering supplies
• Overseeing stock levels
• Making improvements to the running of the business and developing the restaurant.

Team Leader - Oubaai Hotels

(2013-11 - 2018-11)

• Attending function sheets meetings
• Assisting the function organizers to pull up banners for the functions or conferences.
• Making sure that projectors are working properly, lights are adjusted correctly, pens and papers are provided, and drinks and sweets are served at correct time.
• Making sure that correct tables and chairs are used during conferences or functions.
• Stock taking, stock counting.
• Assisting and leading the team during service period
• Re-leaving outlets managers.
• Attending and solving guest's problems
• Performing Duty Managers duties in the absence of management.
• Assisting front office team with group check -ins and switchboard duties.
• Assisting the housekeeping team to move furniture.
• Assisting the porters to travel guests in and around the hotel.

Supervisor - Fancourt Hotel

(2005-01 - 2012-04)

• Responsible for the day-to-day administration of the clubhouse.
• Assisting and supervising during the service periods, motivating the team to remain focus.
• Assisting in the handling of guest complaints and solutions.
• Issuing and controlling operational stocks, i.e., laundry, linen, paper supplies.
• Assisting with recruitment, selection, and training of new restaurant staff.

Senior Certificate - Grade 12 - Imzamo Yethu Secondary School in George (2001)