Sello Seema
SENIOR CONTRACT MANAGER | OPERATIONS | CLIENT & CONTRACT MANAGEMENT
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About
Determined and committed operations and contract management professional with experience in waste management, site performance, client relationships and team leadership. Strong track record in taking ownership of escalations, resolving operational challenges, supporting new site start-ups, and driving efficiency and profitability. Recognised for motivating and developing teams while maintaining service levels, operational standards and contractual requirements.
Experience
Senior Contract Manager at Wasteplan (2026-03 – Present)
- Support Contract Managers with new site start-ups and operational implementation.
- Assist the Operations Manager with financial budgets across sites managed by the Contract Management team.
- Coordinate procurement, maintenance and utilisation of site equipment in line with company procedures.
- Ensure client Service Level Agreements are implemented, maintained and consistently delivered.
- Drive strategic planning focused on operational efficiency and profitability.
- Oversee financial implications of stock, consumables and material procurement.
- Oversee site cleanliness, productivity and operational activity in partnership with Contract Managers.
- Manage assigned accounts/sites and ensure accurate weekly and monthly reporting.
- Review and approve monthly KPI reports for Contract Managers.
- Monitor site inspection reporting and adherence to required inspection standards.
- Confirm ad-hoc billing monthly to support accurate and timely client billing.
- Ensure the manifest process is used to book all collections.
Contract Manager at Wasteplan (2023-07 – 2026-02)
- Conducted regular site inspections and audits to monitor safety protocols, environmental regulations and contractual obligations.
- Developed and implemented operational strategies to optimise site performance, minimise costs and maximise efficiency.
- Managed waste management contracts, ensuring compliance with SLAs, regulatory requirements and company policies.
- Addressed client enquiries, resolved operational issues and supported contract negotiations.
Education
Mechanical Engineering N2 in Fitting & Turning – Denver Technical College (2019-01 – 2019-06)
National Senior Certificate – Eqinisweni Secondary School (2015-01 – 2015-12)
