Senamile Mkize

Customer-focused professional with experience across hospitality, retail sales, cashiering and customer relations. Skilled in assisting customers, processing orders and payments, handling cash and floats, preparing quotations, answering incoming calls and supporting day-to-day service operations. Organised, approachable and willing to learn, with a flexible attitude and an interest in long-term career growth.

Waitress at Goddess Cafe (2025-01 – Present)

• Welcome and assist customers, helping create a positive dining experience.
• Take customer orders accurately and communicate requests clearly.
• Support smooth day-to-day service in a customer-facing environment.

Customer Relations Consultant at Barron (2022-02 – 2022-04)

• Provided customer service and assisted with customer orders.
• Prepared quotations and supported customers with order-related enquiries.
• Answered incoming calls and operated the switchboard, directing calls appropriately.

Sales Assistant at Cape Union Mart (2020-09 – 2021-09)

• Assisted customers and provided friendly, helpful service.
• Handled cash and supported float management, cash pickups and cash-ups.
• Helped maintain efficient retail service and payment processes.

Cashier / Sales Assistant at Jet Mart (2016-06 – 2018-11)

• Delivered customer service and assisted with sales-floor enquiries.
• Handled cash, managed floats, and completed cash pickups and cash-ups.
• Handled phone bookings and supported daily store operations.

Grade 12 in Business Studies – Emqhele Secondary High School (2012-01 – 2014-12)