Senzi Gumede

I am meticulous, hardworking individual with exceptional organizational skills and a strong sense of attention to detail. I am extremely confident in my abilities to maintain a professional work environment at all times for the benefits of the organization and i know given the job requirements, skills and qualifications make me a suitable candidate for the position.

Shop Assistant / Till operator - Clicks Group

(2023-07-01)

• Processing sales transactions.
• Resolving customer issues both face to face and over the phone [printed and verbal]
• Maintaining highest levels of visual merchandising and store conditions.
• Delivering exceptional sales services for improved customer satisfaction.
• Interacting with customer and identifying their needs and preferences.
• Operating cash registers and point of sales machine.
• Receiving and verifying the quality and quantity of new shipments.
• Answering customer related calls.

Facilitator - AGB Business

(2011-11 - 2022-05)

Attend to learners queries, deliver lesson content based on lesson plan, compile learner profile and learning needs analysis.

• Prepare lesson plan, report potential improvement areas against objectives and standard performance.
• Collect data to access impact of curriculum and services, review assessment data to identify learning gaps, learning methods and materials.

Human resource inter - Shave Paint & Decor

(2018-01 - 2018-06)

• Employee grievance and dissatisfaction.
• Compensation and benefits.
• Recruiting and hiring.
• Human resources information software [HRIS]
• Training and development organization.
• Compliance and workplace safety.

Housekeeping - ATKV Drankensburg Resort

(2013-03 - 2014-03)

• Housekeeping
• Cleaning guestrooms, making beds, restocking guest amenities.
• Picking and returning valet laundry.
• Notify maintenance department of broken utilities and items, appliances.

Office Assistant - Sidwana Stationers

(2014-03 - 2014-09)

• Updating paperwork, maintaining documents and record keeping.
• Organise and maintain office area, inventory and equipment.

BSc - Business Administration - Richfield Institute of Technology (2015 - 2017)

LLB - Varsity College Scottsville Campus (2012)