Shamiel Abrahams

Experienced Estate and Building Manager with extensive experience managing residential estates, sectional title properties and heritage buildings. Skilled in overseeing daily operations, supervising security, maintenance, cleaning and administrative teams, and ensuring compliance with sectional title legislation, Body Corporate rules and operational procedures. Strong background in property maintenance, contractor coordination, preventative maintenance, emergency response, security and access control, utility monitoring, project supervision and operational reporting.

Experienced in working with Trustees, managing agents, residents, contractors and municipal authorities to resolve issues and maintain efficient estate operations. A professional and hands-on manager with strong leadership, problem-solving and communication skills, committed to maintaining safe, well-managed properties and delivering effective service to residents and stakeholders.

ESTATE MANAGER - The De-Kuile Residential Estate | Balwin Properties

(2026-01)

• Manage the day-to-day operations of the residential estate, ensuring efficient and well-coordinated service delivery.
• Supervise security, maintenance, cleaning and administrative teams, promoting accountability, productivity and professional standards.
• Oversee access control systems and CCTV operations to support effective estate security.
• Coordinate routine, preventative and emergency maintenance, prioritising repairs and managing contractors to ensure timely completion.
• Conduct regular inspections of buildings, common areas and estate facilities, identifying maintenance and operational requirements.
• Monitor the progress and completion of maintenance requests, following up on outstanding work to ensure timely resolution.
• Maintain accurate maintenance records, service histories, incident reports and supporting documentation.
• Enforce estate rules, regulations and Body Corporate policies while ensuring compliance with established procedures.
• Manage resident queries, complaints and disputes professionally, providing appropriate assistance and escalating unresolved matters where necessary.
• Respond to resident correspondence and service requests promptly, maintaining clear and professional communication.
• Liaise with Trustees, managing agents, contractors, service providers and municipal authorities regarding estate operations and maintenance matters.
• Coordinate and supervise estate projects, including repairs, upgrades and refurbishment work.
• Implement preventative maintenance programmes to minimise breakdowns, maintain property standards and support cost-effective operations.
• Coordinate emergency and crisis responses with security, maintenance and other relevant teams, including 24-hour on-call support when required.
• Provide operational updates and communicate relevant issues, incidents and maintenance matters to management and Trustees.
• Support quality, safety and service standards across estate operations and ensure maintenance work is completed to the required standards.

BUILDING MANAGER - The Piazza on Church - Cape Town

(2015-10 - 2025-09)

• Managed the day-to-day operations of a 100-unit residential heritage building, more than 100 years old, ensuring efficient and well-maintained property operations.
• Supervised staff, prepared work rosters and managed personnel-related matters to maintain effective daily operations.
• Supervised housekeeping and cleaning teams, maintaining high standards of cleanliness and presentation throughout the building.
• Managed security operations, including monitoring patrol logs, CCTV systems and access control.
• Applied Sectional Title legislation and enforced Body Corporate rules and building policies for residents, staff and contractors.
• Attended monthly Trustee meetings, providing operational updates, reporting on building matters and contributing to discussions on property management requirements.
• Coordinated with the City Council regarding water, electrical and other municipal maintenance matters.
• Monitored electricity consumption, captured usage data and prepared accurate monthly billing.
• Recorded water meter readings using digital applications and maintained accurate utility records.
• Conducted regular inspections of the building and common areas, identifying maintenance, safety and operational requirements.
• Coordinated routine and emergency maintenance and liaised with contractors to ensure repairs and required work were completed efficiently.
• Provided 24-hour standby support for emergencies and urgent building-related call-outs.
• Managed resident queries and concerns, resolved issues where possible and maintained professional communication with residents and stakeholders.
• Maintained clear communication between residents, staff, Trustees, contractors and other relevant stakeholders.
• Supported the effective management of building operations through accurate records, reporting and follow-up of outstanding matters.
• Demonstrated long-term commitment and professional development through 10 years of service in the Building Manager position.

SUPERVISOR – SUPPLY CHAIN - Vodacom - Cape Town

(1998-03 - 2015-04)

• Supervised daily supply chain and production operations, ensuring activities were completed efficiently and in line with operational requirements.
• Supervised production processes and monitored performance to ensure production targets were consistently achieved.
• Planned and coordinated production schedules to optimise workflow, resource utilisation and operational efficiency.
• Monitored compliance with company standards, ISO requirements and established operational procedures.
• Conducted quality control inspections to ensure products and processes met required quality standards.
• Managed data printing and card reconciliation activities with accuracy and accountability.
• Assisted with machinery setup, maintenance and troubleshooting to minimise operational downtime.
• Prepared daily and weekly operational reports for management review and decision-making.
• Monitored workflow and addressed operational issues to support consistent productivity and service delivery.
• Provided supervision and guidance to staff, promoting accountability, productivity and adherence to company procedures.

SALES ASSISTANT - Edgars Store - Cape Town

(1996-01 - 1998-01)

• Consistently achieved and exceeded monthly sales targets through effective customer engagement and sales techniques.
• Delivered excellent customer service, building positive client relationships and encouraging repeat business.
• Developed strong product knowledge of clothing, fashion trends and customer requirements.
• Maintained high standards of visual merchandising and overall store presentation.
• Applied effective sales and communication techniques to maximise sales performance.
• Worked collaboratively with colleagues to support daily store operations and overall team performance.
• Handled customer queries and resolved issues professionally, ensuring a positive customer experience.
• Developed strong communication, interpersonal and customer service skills within a fast-paced retail environment.

National Senior Certificate - Rylands Senior Secondary School | Cape Town (1995 - 1995)