Shane L Galant

I maintain a professional friendly demeanor and strive to grow the company I am employed within to better my own, as well as fellow colleagues futures by always finding solutions or stepping up and assisting where needed for a better outcome of each situation I am faced with.

Operations Manager and Driver at Captain Haddock Seafood Market (2021-01 – Present)

• Full responsibility for stock inventory and replenishment.
• Liaised with clients regarding delivery times and days.
• Reported directly to CEO regarding company progress.
• Delivered goods to clients and companies.
• Handled casual drivers and delegated their routes for the week.

Duty Manager at The New Tulbagh Hotel (2020-01 – 2021-12)

• Oversee staff and housekeeping operations.
• Ensure end of day cash ups and bookings are correct and ready for each new day.
• Send weekly reports to management.
• Check that each department complies with company processes.
• Daily administration for guests and transfers.
• I was retrenched due to COVID.

FoH Operations Administrator at The Capetonian Hotel (2019-01 – 2020-12)

• Manage administrators on day shift / night shift.
• Correspond directly with management regarding shifts and staff progress.
• Soothe difficult guests and related matters via email, calls and face to face.
• Ensure that end of day journals are correct and email to management.
• This was a fixed term contract.

Duty Manager / FoH Administrator at Home From Home Luxury Apartments (PTY) LTD (2018-01 – 2019-12)

Flexi administration and management for umbrella hotels within company: Harbour Edge Luxury Apartments, Icon Luxury Apartments, Axis Luxury Apartments and Marina Luxury Apartments.

• Manage staff on Day and/or Night shifts.
• Delegate shift rosters and changes therein.
• Ensure EOD cash up and bookings are correct on system as well as manually.
• Comply with company protocol regarding staff progress.
• I chose not to renew my contract within the company in pursuit of a suitable environment.

Kitchen Manager at Mugg & Bean Kenilworth (2015-01 – 2017-12)

• Oversee stock control and related duties.
• Ensure kitchen staff are complying with safety and hygiene standards.
• Weekly reports of staff and restaurant progress.
• Administration of rosters for kitchen staff.
• I never accepted a contract renewal and pursued the administration sector of hospitality.

Banquet Set Up at Polo Club of Boca Raton (2012-01 – 2013-12)

• Set up banquets for golf estate residents as well as VIP guest celebrations.
• Learnt hands-on management of staff and eventually oversaw the set ups myself.
• This was my first job after college and was awarded to me through the college as a lecturer saw potential in me and sent me to Miami Florida through Workaway International to grow my talent.

– Fairmount Secondary High School

NQF Level 4 in Hospitality Management – Falsebay College