Sharifa Jacobs

Reliable and hardworking retail professional with over 4 years of experience in customer service, cashier operations, and sales support. Skilled in handling cash transactions, assisting customers, and maintaining store standards in a challenging environment. Demonstrates effective communication, diligence, and teamwork.

Computer literate with experience in POS systems and MS Office. Available immediately and committed to delivering excellent service. Experienced in working with POS systems and MS Office, with a good understanding of stock control, merchandising, and store procedures.

A collaborator who is adaptable, meticulous, and able to perform well under pressure. Looking for an exciting and dynamic role where I can utilize my skills and experience to drive tangible results. Enthusiastic about joining an organization that fosters a culture of innovation, continuous learning, and personal growth.

Cashier / Sales Assistant / Customer Service - Ackerman's Cape Town - Cape Town

(2021-01 - 2025-03)

Customer Service, Cashier Duties, Merchandising & Store Work, Stock & Risk Control, Team & Company Standards

• Greet and assist customers in-store
• Help customers find products
• Manage questions, complaints, or direct them to a supervisor
• Operate the till (POS system)
• Process cash, card, and other payments
• Manage refunds, exchanges, and lay-bys
• Balance the till and report any discrepancies
• Keep shelves stocked and organized
• Ensure products are correctly priced and displayed
• Maintain cleanliness and general housekeeping
• Stay updated on promotions and sales
• Assist with stock takes
• Ensure items are tagged correctly
• Watch for shoplifting or suspicious behaviour
• Follow company policies and procedures
• Work as part of a team in a fast-paced retail environment

Housekeeper / cleaner - City of Cape Town – Housing Department - Cape Town

(2019 - 2020)

Secondary Education - Aloe High School (2014)