Sharné Watson

Organised and dependable Administrative Intern with experience supporting daily operations, maintaining records, coordinating tasks, and handling communication professionally. Strong in time management, attention to detail, and keeping administrative processes efficient.

Checkers Sixty60 Customer Representative - Checkers Hyper

(2020-08 - 2024-01)

• Sustained store order and cleanliness to improve customer satisfaction.
• Addressed customer grievances efficiently, enhancing relationship-building and loyalty
• Trained new staff on operational procedures and customer service standards.
• Supported high customer volume each day through upbeat attitude and commitment to customer satisfaction.
• Addressed rapid change with proactive and positive responses.
• Complied with customer call standards regarding service levels, handle time, and productivity.

Admin Assistant - Job shadow - Securitas

(2020-06 - 2020-06)

• Facilitated preparation of reports and presentations for internal stakeholders.
• Managed multi-line phone system, routing calls, delivering messages to staff, and greeting visitors.
• Enhanced document processing speed through implementation of automated templates for routine correspondence.
• Managed filing system to ensure organized document retrieval and storage. Entered data accurately into databases, enhancing record-keeping efficiency. Completed various clerical tasks to support daily operational functions.
• Managed phone and email correspondence and handled incoming and outgoing mail and faxes.

Receptionist - Job shadow - Zone Fitness

(2020-02 - 2020-05)

• Greeted members and guests, ensuring a welcoming environment at reception area.
• Managed phone inquiries and appointment scheduling for personal training sessions.
• Assisted in membership registration, providing detailed information on services offered.
• Maintained cleanliness and organization of front desk area to enhance member experience.
• Resolved customer problems and complaints.

Management Assistant N6 - False Bay College (2024-01 - 2025-01)

Grade 12 - Zwaanswyk High School (2014-01 - 2019-01)