Shayla Karriem

Reliable Lab Assistant with strong background in laboratory procedures and protocols. Skilled in maintaining equipment, preparing samples, and conducting experiments with precision. Demonstrated ability to support research teams, ensure accurate data collection, and uphold safety standards.

Committed to contributing to scientific advancements and improving laboratory efficiency. Organized individual with comprehensive experience in managing front desk operations. Efficient in handling phone calls, scheduling appointments, and greeting clients with warm, professional attitude.

Proven ability to maintain confidentiality and manage administrative tasks accurately. Brings strong communication skills and positive, customer-focused approach to enhance workplace efficiency.

Lab Analyst at Barrs Pharmaceuticals (2025-01 – Present)

• Conduction of raw material, in-process, stability, and finished product testing.
• Performed analytical and microbiological testing in compliance with SOPs and GMP standards.
• Operation and maintenance of laboratory equipment including HPLC, density meter, pH meter, potentiometer, Karl Fischer, conductivity meter, and other analytical instruments.
• Prepare, record, and interpret test results accurately and on time.
• Support continuous improvement in QC processes and maintain laboratory documentation.
• Assist in investigations, deviations, and reporting as required.

Junior Administrator at Kuyanda Catering Equipment Services (2024-01 – 2025-01)

• Sage Pastel Evolution duties such as adding inventory GRV's and purchase orders
• Petty Cash handling
• Junior Administration duties
• Answered and directed incoming calls to relevant staff members using multi-line telephone system.
• Directed clerical tasks, including copying, faxing and file management.

Student Assistant / Tutor at University of the Western Cape (2021-01 – 2023-01)

Company Overview: University of the Western Cape - Faculty of Natural Science. Maintained confidentiality of student records, adhering to data protection regulations.

• Assist with Registration and Admission (Month Contract)
• Statistical Science Tutor (for 2nd year students)
• Assist students in practical workshops
• One on one consultation & tutorials
• Marking scripts

Front Desk at Castle Access Control Systems (2019-01 – 2020-01)

• Sage Pastel Updates and Invoicing
• Directed clerical tasks, including copying, faxing and file management.
• Filed and maintained invoices, customer records and other paperwork to facilitate ease of retrieval.
• Processed and distributed incoming correspondence to relevant staff, facilitating team communication.
• Maintained clean and orderly reception area to impress and welcome visitors.
• Captured and processed client information, entering data into online systems for wider company use.
• Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
• Answered and directed incoming calls to relevant staff members using multi-line telephone system.

Assistant Manager at Bargain Books Blue route mall (2020-01 – 2021-01)

• Trained new employees on company policies, customer service excellence, and sales techniques.
• Coordinated with senior management to implement strategic plans for revenue growth.
• Resolved escalated customer complaints by offering practical solutions and maintaining professionalism.
• Oversaw daily operations, including opening and closing procedures, to maintain store standards.

BSc in Biotechnology – University of the Western Cape (2021-01 – 2023-01)