Shelley Price
CRM Administration/Change and Adoption
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About
A dedicated, results-driven professional with over 20 years working experience in a global organization. Passionate about customer experience and always put the customer first.
Successfully supported internal customers through change and adoption initiatives and provided continuous improvement to tools and processes resulting in reliable deliverables on key projects.
A good communicator with proven inter personal skills and can work unsupervised or as a member of a team. Use my proactive and collaborative skills to make a positive contribution to the workforce. Through my experience, I have become adept in overseeing a wide variety of responsibilities to optimize customer success while demonstrating a steadfast commitment to coaching and leading teams.
My additional talents in communication, sales enablement, business program management, and problem-solving positions me to make a significant contribution to any organization.
Experience
- CRM Administrator (February 2010 – June 2021)
- Sales Operations (June 2009 - January 2010)
- Country Claims Coordinator (October 2008 - May 2009)
- Business Operations (February 2008 - September 2008)
- Operations Control (March 2007 - January 2008)
- Sales Incentive Plan Lead & Commission Analyst (March 1999 - February 2007)
- Customer Care Representative (November 1997 – February 1999)
Education
Prosci Certified Change Management Practitioner - 2022
Certified Scrum Master through the International Scrum Institute - 2022
Practical Accounting through Damelin - 1997
Basic Bookkeeping through Damelin - 1996
Matric Certificate (grade 12) - 1988
