Shirley Thomsen

I have been in sales for 20 plus years, with an excellent track record and numerous accolades. I joined my current position in 2020 , within the first 3 months I’ve already shown growth, I’ve tripled the portfolio and it’s still growing. Looking forward to hearing from you.

2020- Current

• Build and maintain strong relationships with key clients, serving as their primary point of contact for all business-related matters.
• Develop and implement strategic account plans to achieve sales targets, foster account growth, and identify new business opportunities. Negotiating and Present new proposals.
• Conduct regular business reviews with clients to assess their needs, address concerns, and provide solutions that meet their objectives.
• Collaborate with cross-functional teams, such as sales, marketing, and customer support, to ensure seamless delivery of products/services and exceptional customer experience.
• Identify upselling and cross-selling opportunities within existing accounts to maximize revenue generation.
• Stay updated on industry trends, market conditions, and competitor activities to proactively identify potential threats and opportunities.
• Prepare and present reports on account performance, sales forecasts, and market insights to internal stakeholders.
• Manage contract negotiations, renewals, and pricing discussions in collaboration with the sales team.
• Provide exceptional customer service by promptly addressing customer inquiries, resolving issues, and coordinating with internal teams to deliver timely solutions.
• Collaborate with product development teams to provide feedback and insights from clients, contributing to the development of new products/services.

University of Western Cape 1998-2001

BCom

• RE5 - Regulatory Exam • FAIS / FICA 1-2-3 (160

credits) Money Laundering,financial intermediary service provider, FAIS, FICA

• NCA ( NATIONAL CREDIT ACT)QUALIFICATION OBTAINED : IOB EXAM PASSED
• CPD POINTS