Shoneez Filander

I am a dedicated hardworking individual with a goal-orientated mindset. I am very patient and understanding as I take pride in what I do. I can work and deliver what is required of me under pressure as I believe it is a must to be able to work under pressure when it has to do with handling diverse customers.

Initiator (Call Centre Agent) - SERR Synergy

(2022-12 - 2025-11)

• Skills Development Facilitator and Accreditation training
• Initiate Appointments
• Cold Calling
• Diary Keeper: Making and confirming appointments

Call Centre Agent: Digital Ad Specialist - Junk Mail Media Group

(2019-02 - 2020-08)

• Sales consultant
• Cold Calling
• Advertising
• Promoting Ads

Trainee Accounts Assistant - Getspares for Africa (Pty) Ltd

(2018-07 - 2018-09)

• Received stock
• Issued and checked of invoices
• Communicate with tenants who rent flats

Call Centre Agent - Lucre Ultimate Solutions

(2017-05 - 2017-06)

• Arranged and confirmed appointments

Matric - Eersterust Secondary School (2015)

Diploma - Reception Skills - Alison Free Online Learning (2026-06)

Course - Introduction to Office and Administrative Management - Alison Free Online Learning (2026-03 - 2026-06)

Course - Administrative Support - Alison Free Online Learning (2026-02 - 2026-03)

Course - Professionalism in the Office - Alison Free Online Learning (2026-01 - 2026-02)

Course - Call Centre Training - Junk Mail Sales Academy Training (2019-02 - 2019-02)

Course - Microsoft Outlook - Academy of Learning: Computer & Business Career College (2018-04 - 2018-05)

Course - Microsoft Excel - Academy of Learning: Computer & Business Career College (2017-02 - 2017-05)

Course - Microsoft Word - Academy of Learning: Computer & Business Career College (2017-01 - 2017-02)

Course - Reception, Switchboard & Telephone Techniques - Academy of Learning: Computer & Business Career College (2016-09 - 2016-11)

Course - Touch Typing - Academy of Learning: Computer & Business Career College (2016-07 - 2016-09)